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After 20 years of issuing monthly newsletters, and more than a thousand articles, I’ll no longer be posting articles as I move into retirement. We’ll keep the newsletter archives available at our website for your reference. Thank you for the many kind comments we’ve received on these articles over the years.
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- 2001: Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
- 2000: Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
June 2019
May 2019
April 2019
- ISO 41001 - Facilities Management
- Quotes on Writing
- ISO 9001 Classes in Orlando
- New FAQs for IATF 16949
March 2019
February 2019
- Risk Management Principles
- Risk Management Terminology
- Risk Management Framework
- Risk Management Process
- ISO/TS 27008:2019 Published
January 2019
- Global Risks Report
- Documented Information
- Auditor Certification
- Threat Intelligence Report
- Change in Measurements
December 2018
- ISO 9001 Classes in Orlando
- Education Management System
- Management of Change - ISO 9001
- Management of Change - ISO 14001
- Management of Change - ISO 45001
November 2018
- ISO 9001:2015 Classes in Orlando, Florida
- Energy Management Systems
- FDA and ISO 13485
- ISO Guide 41 on Consumer Packaging
- Integrated Management Review
October 2018
- Guidelines for Recruitment
- Internal Auditor Code of Conduct
- Risk-Based Auditing
- Audit Program Risks
- ISO 20000-1:2018
September 2018
- ISO Certificate Survey
- Codes of Conduct
- Complaints Handling
- Dispute Resolution
- Customer Satisfaction
August 2018
July 2018
- Risks and Opportunities
- IATF 16949 Risk Additions
- Establishing Objectives
- Achieving Objectives
- Sample Objectives
June 2018
- Cybersecurity Framework
- ISO 14000 Standards
- Leadership Principle
- Leadership Requirements
- Customer Focus
May 2018
April 2018
March 2018
- ISO 9001:2015 Classes in Orlando
- Interested Parties
- Scope Statement
- Risk - ISO 31000:2018
- Quality Manual Templates
- Gap Analysis Checklists
February 2018
- ISO 9001:2015 Classes in Orlando
- Ransomware Report
- External Issues
- Internal Issues
- Quality and Policy Manual Templates
- Gap Checklists
January 2018
- 1. ISO 9001 Classes in Orlando
- 2. Tips for Using a Consultant
- 3. Papers, Glossary, and Links
- 4. AS9116A:2017
- 5. Quality Manual Templates
- 6. ISO 10006:2017
- 7. ISO 17025:2017
- 8. Gap Checklists
December 2017
- IAF on ISO 9001 and ISO 14001
- ISO 9001:2015 Classes in Orlando
- Internal Audit Requirements
- ISO 27007 Audit Guidance
- Millennials and Cybersecurity
- Quality Manual Templates
- Gap Analysis Checklists
November 2017
- ISO 9001:2015 Classes in Orlando, Florida
- ISO 14001:2005 Changes - Clause 9
- ISO 14001:2015 Changes - Clause 10
- ISO 13485:2016 Handbook
- IATF 16949 Interpretations and FAQs
- Quality Manual Templates
- Gap Analysis Checklists
October 2017
- ISO 9001:2015 Classes in Orlando
- ISO 14001:2005 Changes - Clause 7
- ISO 14001:2015 Changes - Clause 8
- IATF 16949:2016 Changes
- ISO 14001:2015 Interpretations
- ISO Certificate Survey
- Gap Analysis Checklists
- Quality Manual Templates
September 2017
- ISO 9001:2015 Gap Analysis Checklist
- ISO 45001 Draft Approved
- New Edition of ISO 9004
- Auditing Outsourced Audits
- ISO 14001:2015 Changes - Clause 6
- ISO 14001:2005 Changes - Clause 5
- ISO 9001:2015 Classes in Orlando, Florida
- ISO 9001:2015 Quality Manual Template
August 2017
- ISO 9001:2015 Classes in Orlando
- Guide for Implementing ISO 14001:2015
- ISO/IEEE 15289:2017
- ISO 14001:2015 Changes - Clause 4
- Gap Analysis Checklists
July 2017
- ISO 9001:2015 Classes in Orlando, Florida
- Configuration Management
- Vulnerability Scoring System
- AS9100D, AS9110C, and AS9120B Courses
- Gap Analysis Checklists
June 2017
- ISO 9001:2015 Classes in Orlando, Florida
- Technologies Impacting Supply Chain
- Sustainable Procurement
- New MDR and IVDR Regulations
- Gap Analysis Checklists
May 2017
- ISO 9001:2015 Classes in Orlando
- Nokia Threat Intelligence Report
- Management Review Template
- ISMS Guidance in ISO 27003:2017
- Gap Analysis Checklists
April 2017
- Five Data Breach Threats
- ISO 9001:2015 Classes in Orlando
- IATF 16949 Auditor Competency
- Internal Audit: ISO 9001 and ISO 14001
- Gap Analysis Checklists
March 2017
- ISO 9001:2015, Clause 4
- Role of a Process Owner
- Interested Parties
- External and Internal Issues
- Examples of External Issues
- Examples of Internal Issues
- Gap Checklists
February 2017
- ISO 9001:2015, Clause 5, Leadership
- RASCI Diagram
- ISO 27004:2016 on Security Measurements
- ISO 27011:2016 for Telecommunications Organizations
- Top Three IT Concerns
- AS9120B Requirements and Transition Guidance
- Gap Analysis Checklists
January 2017
- AS9100D:2016 Requirements and Transition Guidance
- IATF 16949:2016 Requirements and Transition Guidance
- Gap Analysis Checklists
- ISO 9001:2015, Clause 6, Planning
- ISO/TS 9002:2016 Guidelines for ISO 9001:2015
- IATF 16949 Gap Analysis Tool
- Information Security for Small Businesses
December 2016
November 2016
- ISO 9001:2015, 7.3
- ISO 9001:2015, 7.4
- ISO Certificate Survey
- IATF 16949:2016
- Anti-Bribery Standard
- Gap Checklists
- Transition Dates
October 2016
- ISO 9001:2015, 7.2
- ANAB Complaints
- IAF MD Series
- ISO 9001:2015 FAQs
- AS9100D Published
- Gap Checklists
September 2016
- ISO 9001:2015, 7.1
- Integrated 9K and 14K
- TL 9000 R6 Handbook
- ISO 9001:2015 Class
- IATF 16949:2016
- Gap Checklists
August 2016
- ISO 9001:2015, 8.7
- Energy Management
- ISO 27009:2016
- ISO 9001:2015 Classes
- Auditing to ISO 9001:2015
- Gap Checklist
July 2016
- ISO 9001:2015, 8.6
- Free Safety Check
- New OSHA Reporting
- 2015 Edition Classes
- EU Data Protection
- Gap Checklists
- Transition Timelines
June 2016
- ISO 9001:2015, 8.5
- ISO 13485:2016 Documents
- ISO 13485:2016 Records
- 2015 Edition Classes
- Risk Management
- Gap Checklists
May 2016
- ISO 9001:2015, 8.4
- Environmental Claims
- Records Management
- ISO 9001:2015 Classes
- Gap Analysis Checklists
April 2016
- ISO 9001:2015, 8.3
- ISO 14004:2016
- Data Breach Report
- ISO 9001:2015 Classes
- Top Ten Hacks
- Gap Analysis Checklists
March 2016
- ISO 13485:2016
- ISO/TS 16949:2016
- ISO 45001 Review
- ISO 9001:2015 Classes
- New ISO 27000:2016
- Gap Analysis Checklists
- Workshop on Risk-Based Thinking
February 2016
- ISO 9001:2015, Clause 8.2
- ISO 9000:2015 Terms
- Safety Guidelines
- 2015 Edition Classes
- Anti-Bribery Standard
- Gap Analysis Checklists
- Risk-Based Thinking
January 2016
- ISO 9001:2015, 8.1
- Value of IoT
- Transition to ISO 9001:2015
- 2015 Edition Classes
- OHSA Top Ten
- ISO 9004 Revision
- New ISO/TS 9002 Standard
- Gap Analysis Checklists
December 2015
- ISO 9001:2015, 9.3
- Technology Trends
- Cybersecurity Insights
- ISO 9001:2015 Class
- ISO 14001:2015 Class
- ISO 9001:2015 Checklist
- ISO 14001:2015 Checklist
November 2015
- ISO 9001:2015, 9.2
- ISO Certificates
- Counterfeit Parts
- ISO 9001:2015 Class
- Strategic Directions
- ISO 14001:2015 Class
October 2015
- ISO 9001:2015, Clause 9.1
- Changes from FDIS to IS
- Audit Conference
- ISO 9001:2015 Classes
- Ordering New Standards
- ISO 14001:2015 Classes
- TL 9000 Release 6.0
September 2015
- Exemplar Global Auditor Transition
- ISO 9001:2015, 10, Improvement
- Webinar on Audit Interviews
- Audit Conference in Reno
- ISO 14001:2015 Transition Class
- ISO 9001:2015 Transition Class
August 2015
July 2015
- ISO 14001:2015 Class
- Audit Conference
- 2020 Quality Report
- ISO 9001:2015 Class
- ISO 17021-1:2015
- ISO 45001 for Safety
June 2015
- ISO 14001:2015 Class
- ISO 9001:2015 Webinar
- ISO 9001:2015 Class
- ISO 9001:2015, 8.5
- ISO 9001:2015, 8.6
- ISO 9001:2015, 8.7
May 2015
- ISO 14001:2015 Class
- ISO 9001:2015 Webinar
- ISO 9001:2015 Classes
- ISO 9001:2015, 8.3
- ISO 9001:2015, 8.4
April 2015
- ISO 9001:2015 Class
- Types of Changes
- Risk Assessment
- ISO 9001:2015 Webinar
- ISO 9001:2015, 8.1
- ISO 9001:2015, 8.2
March 2015
- Our New Course on ISO 9001:2015
- ISO 9001:2015, 7.1
- ISO 9001:2015, 7.2
- ISO 9001:2015, 7.3
- ISO 9001:2015, 7.4
- ISO 9001:2015, 7.5
- Audit at the Beach?
February 2015
- ISO/DIS 9001:2015, 6.1
- ISO/DIS 9001:2015, 6.2
- ISO/DIS 9001:2015, 6.3
- Requirements Definition
- Information Security
- Keep Data Safe
- Outsourcing Standard
January 2015
- ISO 9001:2015, 5.1
- ISO 9001:2015, 5.2
- ISO 9001:2015, 5.3
- ISO 90003:2014
- ISO/CD 37001
- Audit Conference
- Energy Management
December 2014
- Whittington Speaks on ISO 9001:2015
- ISO 9001 to FDIS
- ISO 9001:2015, 4.1
- ISO 9001:2015, 4.2
- ISO 9001:2015, 4.3
- ISO 9001:2015, 4.4
- Energy Management
November 2014
- ISO 9001:2015, 0.6
- ISO 9001:2015, 1
- ISO 9001:2015, 10.1
- ISO 9001:2015, 10.2
- ISO 9001:2015, 10.3
- ISO Certificate Survey
October 2014
- ISO/DIS 14001:2015
- ISO/DIS 14001:2015, Clause 4
- ISO/DIS 14001:2015, Clause 5
- ISO/DIS 14001:2015, Clause 6
- ISO/DIS 14001:2015, Clause 7
- ISO/DIS 14001:2015, Clause 8
- ISO/DIS 14001:2015, Clause 9
- ISO/DIS 14001:2015, Clause 10
- Internet Vulnerability
- ISO/DIS 9001:2015, Clause 0.1
- ISO/DIS 9001:2015, Clause 0.2
- ISO/DIS 9001:2015, Clause 0.3
- ISO/DIS 9001:2015, Clause 0.4
- ISO/DIS 9001:2015, Clause 0.5
September 2014
August 2014
- ISO/DIS 9000, Terms
- ISO/DIS 9000, Index
- ISO/DIS 9000, QMPs
- Use of AS9101E
- ISO 9001:2015, 6.1
- Complaints Handling
July 2014
- Free ISO/DIS 9001
- ISO 13485 Revision
- ISO 9001:2015, 9.1.1
- ISO 9001:2015, 9.1.2
- ISO 9001:2015, 9.1.3
- EHSQ Manager Job
June 2014
May 2014
April 2014
March 2014
February 2014
January 2014
- ASQ Quality Research
- Measurements Course
- Papers on Auditing
- ISO Certificate Survey
- ISO 9001:2015 Survey
December 2013
- TL 9000 R5.5 Requirements Handbook
- Document Reviews
- Certification Scope
- Process Owner Duties
- Manufacturing Metrics
November 2013
October 2013
- Insider Data Thieves
- Revised Quality Management Principles
- New ISO 9001:2015 Definitions
- New ISO Health and Safety Standard
September 2013
- ISO 9001:2015 Documented Information
- ISO 9001:2015 Preventive Action
- ISO 9001:2015 Corrective Action
- ISO 9001:2015 Internal Audit
August 2013
- New ISO 27001:2013
- ISO 9001:2015 Management Review
- Audit Conference
- Plans for AS9100:2016
- Closing Meetings
- Opening Meetings
July 2013
June 2013
- Writing Process - Part 2 of 2
- Quality Management Principle 5
- Quality Management Principle 6
- Quality Management Principle 7
- Quality Management Principle 8
- U.S. vs. China Exports
May 2013
- The Writing Process - Part 1 of 2
- Quality Management Principle 1
- Quality Management Principle 2
- Quality Management Principle 3
- Quality Management Principle 4
April 2013
March 2013
February 2013
January 2013
December 2012
November 2012
- DFMEA, PFMEA, and MFMEA
- More on ISO 9001:2015
- ISO 9001 Lead Auditor in Atlanta
- Market-Proof Your KPIs
October 2012
- Scope for ISO 20000
- Spotting Fake Products
- ISO 9001:2015 Plans
- Customer Satisfaction
- Webinar on Audit Checklists
September 2012
August 2012
- Counterfeit Parts
- Webinar - Corrective Action
- Webinar - Auditee Bill of Rights
- Environmental Assessments
- Audit Conference
July 2012
June 2012
May 2012
April 2012
March 2012
February 2012
January 2012
- Top Tech Trends
- Certificates by Country
- Conformity Assessment
- Safety Violations
- Container Violations
December 2011
November 2011
- Using ISO 9004:2009?
- Protect Biometric Data
- ISO Standard for C++
- DNA of Risk Taking
- Standard for Ecodesign
October 2011
- Employee Orientation
- Security Risk Standard
- Improved QMS Return
- Common QMS Myths
- ISO 13053: Six Sigma
September 2011
August 2011
July 2011
June 2011
May 2011
April 2011
- ISO 14001 Checklist
- Orlando Auditor Class (May 2011)
- Phased EMS
- Missing Ingredients?
- Advice from Auditors
March 2011
- Lean Six Sigma
- Social Responsibility
- Auditors Denied Access
- New ISO 17021 Edition
- Tips for Better Pricing
February 2011
January 2011
December 2010
November 2010
October 2010
September 2010
August 2010
July 2010
June 2010
- AS9115 for Software AS9115 for Software
- Age-Proof Your Career
- Audit Conference
- ISAE 3402 and SSAE 16
- AS Transition Training
- ISO 9001 and Suppliers
May 2010
April 2010
March 2010
February 2010
- ISO 9000 Conference
- Auditing vs. Consulting
- Disney Leadership
- Implement ISO 9001
- ISO 22006 for Crops
- Contact Your Registrar
January 2010
December 2009
- AS9100C Timeline
- Critical Safety Items
- Medical Labs
- ISO 9004:2009
- Revised 14 CFR 21
- On-time Delivery
- Web Archiving
November 2009
October 2009
September 2009
August 2009
- AS9101D Checklist
- More CMMI Classes
- 4-Day Lead Auditor
- TL 9000 R5.0 Handbook
- ISO/TS 16949:2009
- Root Cause Analysis
July 2009
- ISO/TS 16949:2009
- Auditing Legal Requirements
- Medical Devices
- LinkedIn to Larry
- Audit Conference: October 15-16, 2009
June 2009
- ANAB's Bill of Rights
- Ten Audit Questions
- Corrective Actions
- Data Breach Report
- ISO 19772:2009 for Data Security
May 2009
- ISO 9001:2008 Support
- QMS-EMS Audit Days
- Internal Audit Reports
- Cybersecurity Controls
- CMMI for Services
April 2009
March 2009
February 2009
January 2009
December 2008
November 2008
- Hazmat Security Plan
- A Perfect Order?
- Auditee Bill of Rights
- Procedure vs. Instruction
- RASCI Diagrams
October 2008
- Employees are Biggest Security Threat
- ISO 50001 Planned for Energy Management
- ISO/TR 90005 for Applying ISO 9001
- Developing User Software Documents
- Information Security in the Health Sector
September 2008
- Whittington Speaker at ASQ Audit Conference
- New QE 19011S:2008 Audit Guidance
- * PDF File on Changes in ISO 9001:2008
- Software and System Test Documentation
- Information Security Risk Management
August 2008
- New APQP 2nd Edition
- Webinars on Software Best Practices
- Predictive Maintenance
- AIAG Actionline Article on FMEA 4th Edition
- Transition to ISO 9001:2008
- New BOK for Software Quality Engineer
July 2008
- ISO 38500 for IT Corporate Governance
- ISO 9001:2008 Status
- FMEA 4th Edition
- Outsource Your Internal Audits?
- Code of Ethics for Consultants
June 2008
- Incident and Problem Management
- Lean Software Development
- Code of Conduct for Internal Auditors
- Document Control Software Features
- Safer at Work or Home?
May 2008
- International Energy Management Standard
- AS9100, AS9110, or AS9120?
- Calibration Software
- Outsourced Processes
- Ask EPA
April 2008
- More on e-Audits
- Nonconformity, Defect, or Finding
- ISO 13485 and GMDCAS
- ISO 20000 - What is Coming Next?
- ISO 24762 for IT Disaster Recovery
March 2008
- Clarification of Intent for ISO 14001:2004
- BS 25999 for Business Continuity
- Small Business Disaster Guide
- ISO 26702:2007 for Systems Engineering
- Quality Objectives
February 2008
- More Changes in ISO/DIS 9001:2008
- Top Ten OSHA Cited Violations
- ISO/PAS 22399:2007 for Societal Security
- Job Descriptions
- ISO/TS 29001 for Oil and Gas Industries
January 2008
- ISO 9001:2008 - Clause 8
- ISO 9001:2008 - Clause 7
- ISO 9001:2008 - Clause 6
- ISO 9001:2008 - Clause 5
- ISO 9001:2008 - Clause 4
December 2007
- Audits and Cheat Sheets
- Are e-Audits in Your Future?
- ISO 28000 for Supply Chain Security
- Incident and Problem Management
- Audit Checklist with Answers
November 2007
- Manufacturing Census
- Audit Interviews
- Communication
- How Do You Audit the Analysis of Data?
- Free Magazines
October 2007
- Free Online EMS 101
- IWA 2:2007 - Use of ISO 9001 in Education
- Operational Excellence Online LIVE!
- ISO 9001:2000, Clause 7.1 and Quality Plans
September 2007
- New Software Product Quality Standards
- Records Management
- PAS 99 - Integrated Management System
- ISO 17799 Changes to ISO 27002
- Audit Conference in October in Atlanta
August 2007
- OHSAS 18001 Revised for Health and Safety
- CMMI for Development
- Revisions for AS9100 Family of Standards
- Medical Laboratory Accreditation by A2LA
- IT Infrastructure Library (ITIL)
- Quality Measurement Data Specification
July 2007
- IIA Global Technology Audit Guides
- IT to Deliver, Score, and Record Tests
- ISO 27006 for ISMS Certification Bodies
- CMMI versus ISO 9001
- ISO 9001:2009 - Clause 8 Changes
June 2007
- TL 9000 R4.0 Requirements
- ASME Measurement Uncertainty Standard
- ISO 9001:2009 - Clause 7 Changes
- FMEA Quality Tool
- Risk Management for Medical Devices
May 2007
- PPAP Manual Available as e-Document
- How to Audit ISO 9001:2000, Clause 4.1
- Changes to ISO 9001 for Clauses 5 and 6
- Software-as-a-Service
- ISO/TS 22003 for Food Safety Audits
April 2007
- Lifecycle Approach to Software Quality
- Tax Deduction for ISO 9001
- Doors (Evidence) and Locks (Requirements)
- Draft ISO 9001:2009 Clause 4 Changes
- Top Management Role
March 2007
- Want to Comment on ISO 9001:2009?
- Information Security Audit Checklist
- ISO 16085 for Risk Management
- Writing Checklist for Documents
- New TL 9000 R4.0 Handbooks
- How to Audit Customer Communication
February 2007
- Top 5 Information Technologies in 2007
- Audits of Process Effectiveness
- Benefits of an ISO 9001-based System
- Responsibilities of a Process Owner
- Guide to SOX 404 Assessments
January 2007
- The Ultimate Satisfaction Question
- QMS Customer Satisfaction Survey
- Avoiding Workplace Safety Complacency
- How to Audit an Internal Audit Program
December 2006
- Quality, Industry, and Society Web Links
- Information Systems Security Study
- How to Audit Preventive Action
- How to Audit Continual Improvement
- Auditing a Process that is Undocumented
November 2006
- Automotive Study on Competition
- What is an Ethics & Compliance Officer?
- Benefits of ISO 9001 for Service Sector
- ISO 25062 for Software Usability Test Reports
- TS 16949 Customer Specific Requirements
- ISO 17021:2006 for Certification Bodies
October 2006
- How to Audit the Provision of Resources
- ISO 14764 for Software Maintenance
- OPM3 Assessors and Consultants
- Octopus Diagram for Customer Focus
- ISO Survey of Certifications
- Using PDCA for Process Auditing
September 2006
- What are Layered Audits?
- ANSI Z10:2005 for Health and Safety
- Auditing Legal Requirements
- ISO 23026:2006 for Internet Practices
- Bilingual Workplaces
- Next ISO 9001 Edition Delayed to 2009
- Quality and Lean Conference in Atlanta
August 2006
- ISO 14063 - EMS Communication
- ISO 15378 - Medicinal Product Packaging
- TL 9000 Handbook R4.0
- ISO 10014 Guidelines on Quality Benefits
- Selecting a Consultant
- Getting the CE Mark
July 2006
- Data Disaster Recovery
- ISO 20252 for Market Research Industry
- ISO 26000 on Social Responsibility
- ISO Standards for Crisis Management
- ISO 19770 for Software Asset Management
June 2006
- Environmental Compliance Assistance Program
- IAF Guidance for Certification Bodies
- Advanced Surveillance and Reassessment Procedure
- Auditors: Maintaining Competence and Improving Performance
- When Did Six Sigma Stop Being a Statistical Measure
- ISO Help for Small Businesses
April 2006
- New Definitions and Notes in ISO 9000:2005
- ISO 23081 for Records Management Metadata
- ISO 14064 on Greenhouse Gases
- Counterintuitive Internal Audit Improvements
- Clarifying the Intent of ISO 14001:2004
March 2006
- Environmental Aspects, Impacts, and Targets
- Quality Management Gives Competitive Advantage
- IWA 1:2005 for Health Service Organizations
- Production Part Approval Process (PPAP), 4th Edition
- New Information Technology Standards
February 2006
- Vision, Mission, Goals, and Objectives
- Time to Complain about Poor Quality!
- Auditing the Management of Resources
- ISO 22222:2005 - Personal Financial Planning
- ISO Prevents Misuse of its Name
- Code of Ethics for Consultants
January 2006
- ISO 20000: IT Service Management
- Six Software Quality Principles
- Key Technology Trends for 2006
- ISO 26000 Guidelines: Social Responsibility
- More ISO 9001:2000 Interpretations
- Guidance on Document and Record Control
December 2005
- ANAB: QMS and EMS Outputs Matter!
- Z10 - Occupational Health and Safety Standard
- Suspension of RABQSA Certification Transition
- How to Select and Use a Consultant
- Information Security and ISO 27001
November 2005
- New ISO 9000:2005 Edition
- ISO 9001:2000 Guidelines for Local Government
- Managing Risk in Projects
- ISO 14001:2004 Requirements Summary
October 2005
- Latest ISO Certification Survey Results
- Sarbanes-Oxley: Environmental Implications
- New IEEE Software Standards
- ISO 9001:2000 Quick Reference Checklist
- AS9100 Certified Supplier OASIS Database
September 2005
- ISO 22000 for Food Safety Systems
- ISO 10005 Guidelines for Quality Plans
- RC14001: Headquarters Certified by YE2005
- Switch to ANAB Marks by YE2005
- Southeastern Quality Conference
- How to Audit Preventive Action
August 2005
- Second Edition of SPC Manual from AIAG
- Special Audit Guidance in QE19011S-2004
- Computer Sabotage: An Insider Threat
- Industry Guidelines for ISO 9001:2000
- Authorized SCAMPI Appraisals of CMMI Practices
- Revised ISO 17025:2005 for Testing and Calibration Labs
July 2005
- CQAs Recognized as RABQSA Provisional Auditors
- Requirements and Guidance on Internal Audits
- Sarbanes-Oxley and Outsourcing
- What Does ISO 9001 Mean in the Supply Chain?
- Disposal of Electronic Records
- ISO 17799 and ISO 27001 - Information Security
June 2005
- Transition to New RABQSA Auditor Grades
- Check Your E-Mail Before You Click Send
- Fact Sheet for Continual Improvement
- Quick Reference for AS9100B:2004
- What Has Changed in ISO 14001:2004
- See the References at our Web Links
May 2005
- Become a Better Auditor
- Rules for ISO/TS 16949:2002 Audits
- Quick Reference for ISO/TS 16949:2002
- ISO 10014 to "Show Us the Money!"
- AS and TS Additions for Internal Audit
April 2005
- Registrar Rankings in United States and by Industry Standards
- Best Practices for Information Retention and Maintenance
- ISO to Develop New Food Safety Standard
- ANSI to Accredit Food Safety Auditors
- ANAB Advisory on Conflict of Interest with Consulting
March 2005
- ISO Guidelines on Social Responsibility
- Business Continuity, Security, and Emergency Management
- Whittington to Speak at ASQ's 12th Annual ISO 9000 Summit
- ISO Software Engineering Standards Issued in 2004
- Next Revision to ISO 9001 is Planned for 2008
February 2005
- IAF Transition Guidance for ISO 14001:2004
- Auditing for Continual Improvement
- Writing: A Ticket to Work ... Or a Ticket Out
- RABQSA Criteria for Quality Auditor Certification
- Tips for Selecting a Certification Body
January 2005
- New RABQSA and ANAB Web Sites
- Online Source for Workplace Safety Regulations
- Auditing Statutory and Regulatory Requirements
- New ISO 9001:2000 Interpretations
- Preparing your Organization for an Audit
December 2004
- ISO 14001:2004 and ISO 14004:2004 Are Published
- ISO Issues New Conformity Assessment Standards
- ISO/TR 14969 Available with Guidance on ISO 13485
- New Auditor Certification Process with RABQSA
- ISO/DIS 17021 Requires an Onsite Readiness Review
- ISO 17050 for Supplier Declaration of Conformity
November 2004
- Obstacles on the Path to Registration
- Process-Based Auditing for ISO/TS 16949:2002
- Software Project Management Practices: Failure vs. Success
- ISO/TS 16949:2002 Corrected Version and New Rules
- Emergency Management and Business Continuity
October 2004
- ISO Survey of ISO 9001 and ISO 14001 Certificates
- New US Supplemental Version of ISO 19011
- Documentation Tips Using Microsoft® Word
- Using Lists and Alerts in Documents
- Document Control and Flowcharting Tools
September 2004
- Free Listing of ISO 9001 and ISO 14001 Registrations
- New ISO 9001:2000 Interpretations
- Office Solution Accelerator for Business Scorecards
- Conditions: The Decision Criteria
- Organization: The Grouping of Process Information
- Southeastern Quality Conference: October 18-19, 2004
August 2004
- ISO/TS 15801:2004 - Guidance for Electronic Documents
- ISO 10002:2004 - Satisfy Your Dissatisfied Customers
- Style: Conversational and Emphasis Methods
- Format: The Way a Document Looks
- In Search of the Perfect Auditor
July 2004
- Science and Technology Information Retrieval
- Numbers: Documenting Numerical Information
- Complexity: Documenting the Right Level of Detail
- Addicted to Data, But in Quality Denial
- Audit by Process Instead of By Clause
June 2004
- ISO 7200:2004 for Product Documentation
- Vocabulary: The Choice of Words
- Syntax: The Arrangement of Words
- Auditing the Control of Monitoring and Measuring Devices
- Guidance on ISO 9001:2000 Auditing Practices
May 2004
- Summary of Audit Activities
- Sarbanes-Oxley: Ready for Section 404?
- Shop Floors Tie the Pokayoke
- In Search of the Perfect Process
- Quality Tools for Quality Auditors
April 2004
- Seven 2003 Malcolm Baldrige Award Winners
- ISO 90003:2004 Provides Software Guidance
- Questions to Ask in an Audit of a Process
- Performance Measures for Internal Audits
- Writing Rules - Examples of Mistakes
March 2004
- Internal Audits of Regulatory Requirements
- Commerce Issues Manufacturing Strategy
- Feedback Needed on ISO 9001 and ISO 9004
- English One-Ohhhh-One
- Registration versus Certification
- ISO 9001:2000 Guidelines for Education Sector
February 2004
- My Favorite Quotes on Writing
- Avoid Common Decision-Making Mistakes
- Guidance on ISO 9001:2000 Auditing Practices
- ISO/TS 29001 for Oil and Natural Gas Industries
- ANSI/ASQ Z1.4-2003 and ANSI/ASQ Z1.9-2003
- Strict New ISO Guidelines for Publicizing Registration
January 2004
- New ISO Website for ISO 9001:2000 Interpretations
- Survey on Most Difficult ISO 9001:2000 Clauses
- ISO 9001:2000 Guide for Design and Construction
- Guidance Document N630 on Outsourced Processes
- ISO Guidance on Self-Declaration of Conformity
- The Continued Transition to ISO 9001:2000
December 2003
- Whittington to Speak at Quality Conferences
- Most Common ISO 9001:2000 Audit Findings
- Registration Totals for ISO 9000 in USA
- What Changes are Planned for ISO 9001?
- New and Revised ISO Standards
- Are You Setting SMART Quality Objectives?
November 2003
- ISO 15489 - Benchmark for Records Management
- New Body of Knowledge for CQA Exam
- Eradicate Jargon with Bullfighter
- Record Control - Basic and Extended
October 2003
- Guidance on "Outsourced" Processes
- Quality Conference: October 27-28, 2003
- Metrics for Customer Satisfaction
- Answers to ISO 9001:2000 Questions
- Document Control - Basic and Extended
September 2003
- Quality Conference: October 27-28, 2003
- ISO 10007:2003 for Configuration Management
- Toughest ISO 9001:2000 Requirements (8.5.3)
- ISO 10006:2003 for Quality in Business Projects
August 2003
- ISO Standard for Medical Laboratories
- ISO 15288 - Next Standards Phenomenon?
- Toughest ISO 9001:2000 Requirements (8.5.1)
- Challenges to U.S. Manufacturing
July 2003
- Find Out Who Is ISO 9001 Registered
- Guidelines for Publicizing ISO 9001 Registration
- Toughest ISO 9001:2000 Requirements (8.4)
- Transition to ISO/TS 16949:2002
- Top Management as Ethical Role Models
June 2003
- Guidance on Statistical Techniques for ISO 9001:2000
- Registration Totals
- Transition to Process Auditing
May 2003
- ISO 10012 for Measurement Management Systems
- Book Review: Customer Satisfaction
- Toughest ISO 9001:2000 Requirements (8.2.1)
- Writing for a Global Audience
- Checklist for Creating Procedures
April 2003
- Syntax: The Arrangement of Words
- Top Ten Benchmarked Business Processes
- Toughest ISO 9001:2000 Requirements (7.5.2)
- ISO 9000 Registration Earns Financial Rewards
March 2003
- Techniques to Detect Intrusions in Computer Systems
- Index for ISO 9001:2000 Terms
- Toughest ISO 9001:2000 Requirements (7.3.1)
- Toughest ISO 9001:2000 Requirements (6.3)
- Guidelines for Confidence and Security in e-Business
February 2003
- Free Online Course: "Why Standards Matter"
- ISO Report on Merging Business and Environmental Goals
- Toughest ISO 9001:2000 Requirements (6.2.2)
- Toughest ISO 9001:2000 Requirements (5.4.2)
- What are the "New" Audit Activities?
January 2003
- ISO/TR 16982:2002 - Usability Methods
- List of Quality Standards
- AS9120 - Aerospace Requirements for Distributors
- Toughest ISO 9001:2000 Requirements (5.4.1)
- Toughest ISO 9001:2000 Requirements (5.1)
- ISO 10018 on Complaints Handling
December 2002
- State Tax Credits for ISO 9000 Training
- ROI for Software Improvement
- Most Significant ISO 9001:2000 Findings
- Easy Reading is Damned Hard Writing
- Toughest ISO 9001:2000 Requirements
- Business Conduct Guidelines
November 2002
- ISO 9001 for Small Businesses
- Engineering Statistics Handbook (Free)
- Corrective, Preventive, or Continual Improvement?
- Ten Tips for Choosing a Training Provider
- ISO 19011:2002 Now Available
- Baldrige, Six Sigma, and ISO 9001
October 2002
- RAB Decision on Transition Training
- What is FSIX and FS 9000?
- What are "Actions" other than Training?
- Software Supplements Planned for AS9100
- New Brochure on EMS and ISO 14000
- ISO Standard for Corporate Social Responsibility
- ISO Guidelines for Education Sector
September 2002
- Top Ten Registrars in the United States
- DaimlerChrysler Sets July 1, 2004 Deadline
- ISO 9000 and ISO 14000 at Record Levels
- Chrysler, Ford, and GM on ISO/TS 16949:2002
- Single or Multiple ISO 9001 Certificates
August 2002
- More Auditor Days for ISO/TS 16949:2002
- Fitness-for-Use a Liability Exposure?
- Southeastern Quality Conference
- New QS-9000 Sanctioned Interpretations
- EPA Promotes Use of ISO 14001
- Word Power for Quality Documents
July 2002
- New AS9100 Auditor Certification
- Measurement Systems Analysis
- Language Barriers in an Audit
- New ISO/TS 16949:2002
- Code of Conduct for Internal Auditors
- Improve Quality or Reduce Payroll?
June 2002
- ISO 17799 for Information Security Management
- QS-9000 Certificates Expire in 2006
- Lean Directions e-Newsletter
- Conformity, Conformance, or Compliance?
- Sharing Information on ISO 9000 Complaints
- Benjamin Franklin and ISO 9001:2000
- Information Needed About ISO 9001:2000
May 2002
- ISO 9001:2000 and Quality Management Principles
- Revised Guidance for Accreditation of Registrars
- Documents Available for ISO/TS 16949:2002
- New Edition of ISO/TS 16949:2002 Published
- Feedback from Early Movers to ISO 9001:2000
- Transition Deadline for ISO 9001:2000
April 2002
- Writing Nonconformity Reports
- Taking Notes in an Audit
- Questioning Techniques in an Audit
- Interview Steps in an Audit
- Training Guidance in ISO 10015:1999
March 2002
- ISO 9001 Guidelines for Food and Drink Industry
- IEEE Certified Software Development Professional Designation
- Customer Focus using TL 9000 Requirements
- Guidance on ISO 9001:2000 Documentation
- New ISO Standard for Managing Business Records
February 2002
- 2nd Edition of ISO/TS 16949 Expected by March 2002
- Required ISO 9001:2000 Documents
- Requirement Differences from ISO 9001:1994
- Summary of ISO 9001:2000 Requirements
January 2002
- Baldrige Award Winners Announced for 2001
- New ISO Web Site Address
- Guidelines for Statistical Process Control
- The Nine Deadly Sins of Project Planning
- Evaluate the results
- Manage the consultant
- Prepare the agreement
- Negotiate the terms
- Choose the consultant
December 2001
- Possible ISO Standards for Social Responsibility
- ISO 9000 Guidelines for the Health Care Sector
- Customer Satisfaction
- Ten Tips for Selecting and Using a Consultant - 1. Understand the reasons for using a consultant
- Ten Tips for Selecting and Using a Consultant - 2. Identify the services you need from a consultant
- Ten Tips for Selecting and Using a Consultant - 3. Decide on the selection criteria
- Ten Tips for Selecting and Using a Consultant - 4. Find the consultant
- Ten Tips for Selecting and Using a Consultant - 5. Request a proposal
November 2001
- AS9100 for ISO 9001:2000 Now Available
- ISO/TS 16949 for Automotive Suppliers
- Nonconformity, Nonconformance, Defect, Finding, or Observation?
- Benefits of CQA for RAB Certification
- Ten Tips for Selecting and Using a Consultant - 6. Evaluate the effectiveness of the system
- Ten Tips for Selecting and Using a Consultant - 7. Remind auditors how to verify conformity
- Ten Tips for Selecting and Using a Consultant - 8. Know how to audit an undocumented process
- Ten Tips for Selecting and Using a Consultant - 9. Improve your current internal audit practices
- Ten Tips for Selecting and Using a Consultant - 10. Schedule your internal audits differently
October 2001
- Ten Tips for Selecting and Using a Consultant - 1. Train your internal auditors on the new standard
- Ten Tips for Selecting and Using a Consultant - 2. Revise your internal audit procedure
- Ten Tips for Selecting and Using a Consultant - 3. Update your internal audit checklists
- Ten Tips for Selecting and Using a Consultant - 4. Adjust your audit approach
- Ten Tips for Selecting and Using a Consultant - 5. Focus on new and changed requirements
- Survey Shows Strong Growth in ISO Registrations
- ISO 9001:2000 Guidance for Food and Drink Industry
- Ways to Show Management Commitment
September 2001
- Quick Reference and Tips
- Frequently Asked Questions
- Transition Planning
- Process Approach
- Terminology Guidance
- Documentation Requirements
- Clause 1.2, Application
- Quality Management Principles
- Selection and Use
August 2001
- EPA Issues Report on ISO 14001 Auditing
- Free Subscriptions to Trade Magazines
- New QS-9000 Sanctioned Interpretations
- Audits of Registrars as Aerospace Suppliers
- New ISO Guidance for Health Care Industry
- Revision for ISO 9000-3 Software Guidelines
- Use of Audit Checklists with ISO 9001:2000
July 2001
- Data, Information, Knowledge, and Wisdom
- The Importance of Analyzing Correct Data
- ISO 13485 for Medical Devices to be Revised
- ISO/DIS 19011 Ready for Download as E-Standard
- Revised AS9100 to be Available in August
- New Information About QS-9000 Certificates
June 2001
- Ten Tips for Moving to ISO 9001:2000 - 1. Understand New and Changed Requirements
- Ten Tips for Moving to ISO 9001:2000 - 2. Determine Scope and Permissible Exclusions
- Ten Tips for Moving to ISO 9001:2000 - 3. Adopt the Process Approach
- Ten Tips for Moving to ISO 9001:2000 - 4. Revise Quality Manual and Procedures
- Ten Tips for Moving to ISO 9001:2000 - 5. Focus on Expanded Top Management Role
- Ten Tips for Moving to ISO 9001:2000 - 6. Establish Measurable Quality Objectives
- Ten Tips for Moving to ISO 9001:2000 - 7. Prepare Your Transition Plan
- Ten Tips for Moving to ISO 9001:2000 - 8. Inform Organization of Changes and Plans
- Ten Tips for Moving to ISO 9001:2000 - 9. Update Your Internal Audit Program
- Ten Tips for Moving to ISO 9001:2000 - 10. Identify Areas for Continual Improvement
May 2001
- RAB-Approved ISO 9001:2000 Transition Classes
- ISO 9001:2000 Quick Reference
- Will Quality Objectives Help or Hurt?
- FS 9000 in Financial Services Future?
- TL 9000 Handbooks Revised for ISO 9001:2000
- TickIT Guide 5.0 Aligned with ISO 9001:2000
- How will ISO 9001:2000 Change your Procedures?
April 2001
- RAB-Approved ISO 9001:2000 Transition Classes
- Scope Statements on Registration Certificates
- Application of Clause 7.3 - Design and Development
- Key Changes in Documentation Requirements
- The Future of QS-9000 and ISO/TS 16949
- How Well Do You Know ISO 9001:2000?
- Answers for the ISO 9001:2000 Clause Quiz
March 2001
- RAB-Approved ISO 9001:2000 Transition Classes
- Free Copy of 2001 Baldrige Criteria
- EMS Audits Must Include Regulated Aspects
- Drawing the Line Between Safety and Quality
- Audit Trail Index for ISO 9001:2000
- Suitability, Adequacy, and Effectiveness
February 2001
- RAB-Approved ISO 9001:2000 Transition Classes
- Monitoring Information on Customer Satisfaction
- Top 10 Ways To Reduce Software Defects
- Evidence of Transition Planning
- Do You Agree With These Interpretations?
- Word Meanings Can Affect Interpretation
January 2001
- RAB-Approved ISO 9001:2000 Transition Classes
- Emphasis on Communications in ISO 9001:2000
- Requirements in ISO 9001:2000 for Planning
- Changes in the Standards from the FDIS Versions
- Release of the ISO 9000:2000 Family of Standards
December 2000
- ISO 9000 Standards to be Published on December 15, 2000
- Schedule of RAB-Approved ISO 9001:2000 Transition Classes
- Key Changes in the ISO 9001:2000 Standard
- Online Magazines are a Quality Resource
- Information Documents are Available for ISO 9001:2000
- Word Count Shows the Emphasis of ISO 9001:2000
November 2000
- RAB-Approved ISO 9001:2000 Transition Class in November
- Third Committee Draft for ISO 19011 Auditing Guidelines
- ISO 9000 Guidelines for the Health Sector
- Differences between FDIS and DIS versions of ISO 9001:2000
- ISO 9001:2000 Planned for Publication in December
October 2000
- FDIS Changes to ISO 9001:2000 Requirements
- QS-9000 Plans for ISO 9001:2000
- Are Quality Violations Becoming Common Practice?
- New Focus on Customer Satisfaction
- ISO 17799 for Information Security Management
- Auditor Refresher for RAB Certified Auditors
- Update on FDIS Changes to ISO 9001:2000
September 2000
- ISO 9001/2/3 Registrations in USA Continue to Grow
- Healthcare Guidelines Proposed as First ITA Document
- Proposal to Simplify Lab Accreditation
- TL 9000 Metrics Provide Benchmark Data
- ISO 9001:2000 Training for RAB Certified Auditors
- Reduction in Requirements for QMS Auditor
- FDIS Changes to ISO 9000:2000 Fundamentals and Vocabulary
- FDIS Changes to ISO 9001:2000 Requirements
August 2000
- New American Standards Proposed for Quality Auditing
- Will ISO 9001:2000 Change Your Quality Policy?
- Guidance on Permissible Exclusions for ISO 9001:2000
- ISO 9000 Revisions Move to Final Draft (FDIS) Status
July 2000
- Aerospace Standard to be Aligned with ISO 9001:2000
- ISO/TS 16949: Adopt Now or Wait for the Revision?
- Occupational Health and Safety Management Standard
- The 6-R’s for Evaluating Your Training Effectiveness
- Project Management Using the Guidelines in ISO 10006
June 2000
- Process for Continual Improvement
- ISO 9004 Self-Assessment Guidelines
- New ISO 19011 Standard for Auditors
- Transition Training for ISO 9001:2000
May 2000
- Software Engineering Body of Knowledge
- Baldrige Stock Index Outperforms S&P 500
- Positive Vote on the Draft ISO 9000 Family of Standards
- What is Quality?
April 2000
- QS-9000 Quality Survey Report Issued by AIAG
- New Requirements Coming in ISO 9001:2000
- Writing Effective Quality System Documentation
March 2000
- New Health and Safety Standard?
- Plans for the ISO 9000 Family of Standards
- ISO Guide 25 Replaced by ISO 17025
- Internal Auditor Certification Program
- Implementing Quality Management Systems
