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Welcome to the Whittington & Associates e-Newsletter! Visit and bookmark our web site today: http://www.WhittingtonAssociates.com This e-Newsletter is in HTML format and may not be
displayed properly by some email programs. Please click on our web site
address above to see the e-Newsletter with its proper formatting.
You may know the ISO 9001 record
control requirements, but what about the industry extensions for AS9100,
ISO/TS 16949, ISO 14001, as well as, ISO 15489? They may suggest good
practices beyond the basic ISO 9001 record control requirements. According to ISO 9001:2000, clause 4.2.4, the record control
process must:
A documented procedure must be established to define the
controls for the identification, storage, protection, retrieval, retention
time, and disposition of records. Environmental: Records Management: A comprehensive records management
program should:
Preserve the records and make them accessible to meet requirements. Ensure they comply with policies, standards, and legal requirements. Maintain the records in a safe and secure environment. Keep them only as long as needed or required. See article 4 on ISO 15489 in this newsletter issue.
Bullfighter™ is a free software tool from
Deloitte Consulting to help eliminate business jargon. “We've had
it with repurposeable, value added knowledge capital and robust, leveragable
mindshare. Enough, already,” says Brian Fugere, partner at Deloitte
Consulting. “If Corporate America wants to restore public trust,
we need to start speaking and writing more clearly. Less empty rhetoric
about openness, honesty and accountability, and more straight talk.”
A new Body of Knowledge (BOK) has been published for the
ASQ Certified Quality Auditor Exam. The new BOK can be viewed at
CQA
Body of Knowledge - 2004. If you are an auditor, even if you are not
a candidate for the CQA exam, you should still be competent in the topics
of the 2004 BOK.
IV. Audit Program and Business Applications (formerly:
VI. Audit Program Management)
V. Quality Tools and Techniques (formerly: VII.C.
Tools and Techniques)
For a detailed comparison of the two BOK versions,
go to: Comparison
of 1999 versus 2004 Body of Knowledge.
Recent scandals, terrorist attacks
and natural disasters have highlighted the need for a clear and systematic
approach to record keeping, Mike Marsh, European Liaison, ARMA Geneva
told a group of information professionals at the Inaugural seminar
on ISO 15489 for records management. The discussion was among the events
held at a recently concluded seminar held in Geneva, Switzerland, designed
to teach participants how to implement ISO 15489, Information and documentation
- Records management - Part 1, and thereby help them to develop an
effective records management program. ARMA (Association for Information
Management Professionals), organized the one-day seminar "to mark the
2nd anniversary of ISO 15489", published by ISO in 2001. Some 140 professionals came to
listen and participate in the fruitful discussions on how best to manage
their organization's records using ISO 15489 and do so in such a way that
business objectives are supported. ISO 15489 has effectively established
itself as the benchmark for 'best practice' and as a remarkable success
in both private and public organizations. The standard focuses on the
business principles behind records management and how organizations can
establish a framework to enable a comprehensive records management program.
It can be used to help organizations create, capture, and manage full
and accurate records to meet their business needs and legal requirements
,as well as, to satisfy other stakeholder expectations. In drawing attention to the strategic
importance of ISO 15489, seminar speakers highlighted the wide range of
benefits that organizations can expect to achieve in implementing the
standard, including the ability to conduct business in an orderly, efficient,
and accountable manner, meet legal requirements, provide continuity in
case of disaster and, protect the interests of the organization, its employees,
and stakeholders. "Two years after its publication
and thousands of users later, ISO 15489 has become the road map for good
records management," says Mike Marsh. "To this end, the seminar provided
the perfect opportunity to exchange experiences and share visions on the
importance of this ISO standard and contribute to increasing its use even
further". Through a discussion of ISO 15489,
including its application and development, as well as, its relevance to
information professionals, the seminar offered participants with useful
hints and pointers to help them develop an effective records management
program within their organization. While acknowledging that the standard
will be particularly useful to information professionals - among them
record managers, archivists, knowledge managers, information managers,
document managers, and IT providers - seminar speakers stressed that a
records management system is most effective only if it is implemented
throughout the entire organization, from the office desk clerk through
to the senior management level. The seminar concluded with lively
discussions on the challenges of managing electronic records - among them
e-mail, attachments, Web sites and databases - and on the importance of
easily retrievable, well organized, and logically ordered records in corporate
litigation cases. All agreed, however, that ISO 15489 is the benchmark
for 'best practice' for recordkeeping systems and practices, regardless
of medium or format. More information on the outcome of the seminar, including the complete set of presentations, can be found on the ARMA International Web site, www.arma.org. ISO 15489 - Records Management - Part 1 and ISO/TR
15489 - Guidelines - Part 2 can be ordered from the ANSI Electronics Store
at <http://www.ansi.org>.
To enroll in these public classes, go to Class Schedule at our web site, or call us at 800-404-7585. The classes taught by Larry Whittington are shown in gold. ISO 9001:2000 Lead Auditor (RAB Accredited)
- BSI Management Systems
ISO 9001:2000 Internal Auditor (RAB Accredited) - BSI Management Systems
ISO 9001:2000 Auditor Transition (RAB-Approved)
- Course developed by Larry Whittington
Implementing ISO 9001:2000 (for New Systems)
- Course developed by Larry Whittington
Understanding
ISO 9001:2000
Understanding ISO 9001:2000 Requirements
(Atlanta Only - $295) - Course
developed by Larry Whittington
ISO 9001:2000 Conversion (for Existing Systems)
- Course developed by Larry Whittington
Quality System Documentation (ISO 9001:2000)
- Course developed by Larry Whittington
The above public courses can be offered on-site at your
facility. In addition, we offer these on-site courses:
To arrange an economical on-site class, please call us at 800-404-7585.
© 2000-2003 Whittington & Associates, LLC. All rights reserved. You may copy this e-Newsletter provided you copy it completely, do not change it, and include this copyright notice. |
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