ISO 9000 Quality Management Systems


ISO 9000: 2005

Quality Management Systems - Fundamentals and Vocabulary

ISO 9001: 2008

Quality Management Systems - Requirements

ISO 9004: 2009

Managing for the Sustained Success of an Organization - A Quality Management Approach

ISO 10001: 2007

Quality Management - Customer Satisfaction -- Guidelines for Codes of Conduct for Organizations

ISO 10002: 2004

Quality Management - Customer Satisfaction - Guidelines for Complaints Handling in Organizations

ISO 10003: 2007

Quality Management - Customer Satisfaction - Guidelines for Dispute Resolution External to Organizations

ISO/TS 10004: 2010

Quality Management - Customer Satisfaction - Guidelines for Monitoring and Measuring

ISO 10005: 2005

Quality Management - Guidelines for Quality Plans

ISO 10006: 2003

Quality Management Systems -- Guidelines for Quality Management in Projects

ISO 10007: 2003

Quality Management Systems -- Guidelines for Configuration Management

ISO/AWI 10008: 20xx

Quality Management - Customer Satisfaction - Guidelines for Business-to-Consumer Electronic Commerce Transactions

ISO/TR 10013: 2001

Guidelines for Quality Management System Documentation

ISO 10014: 2006

Guidelines for Realizing Financial and Economic Benefits

ISO 10015: 1999

Quality Management - Guidelines for Training

ISO/TR 10017: 2003

Guidance on Statistical Techniques for ISO 9001: 2000

ISO/CD 10018:20xx

Quality Management - Guidelines on People Involvement and Competencies

ISO 10019:2005

Guidelines for the Selection of Quality Management Consultants and Use of their Services

ISO 11462-1:2001 Guidelines for Implementation of Statistical Process Control (SPC) - Part 1: Elements of SPC
ISO/FDIS 11462-2:20xx Guidelines for Implementation of Statistical Process Control (SPC) - Part 2: Catalog of Tools and Techniques
ISO 15161: 2001 Guidelines on the Application of ISO 9001:2000 for the Food and Drink Industry
ISO 15378: 2006 Primary Packaging Materials for Medicinal Products -- Particular Requirements for the Application of ISO 9001:2000, with Reference to Good Manufacturing Practice (GMP)
ISO 15489-1: 2001 Information and Documentation - Records Management - Part 1: General
ISO/TR 15489-2: 2001 Information and Documentation - Records Management - Part 2: Guidelines

ISO 16106:2006

Packaging - Transport Packages for Dangerous Goods - Dangerous Goods Packagings, Intermediate Bulk Containers (IBCs) and Large Packagings - Guidelines for the Application of ISO 9001

ISO 19011:2002

Guidelines for Quality and/or Environmental Management Systems Auditing

ISO/CD 19011:20xx

Guidelines for Auditing Management Systems

QE19011S:2008

Guidelines for Quality and/or Environmental Management Systems Auditing: US Version with Supplemental Guidance Added

ISO 21247:2005

Combined Accept-Zero Sampling Systems and Process Control Procedures for Product Acceptance

ISO 22006:2009

Guidelines on the Application of ISO 9001:2008 for Crop Production

ISO/TS 29001:2010

Petroleum, Petrochemical, and Natural Gas Industries: Sector-Specific Quality Management Systems -- Requirements for Product and Service Supply Organizations

ISO 90003:2004

Software Engineering - Guidelines for the Application of ISO 9001:2000 to Computer Software

ISO/TS 90005:2008

Systems Engineering - Guidelines for the Application of ISO 9001 to System Life Cycle Processes

ISO/NP 90006:200x

Information Technology -- Guidelines for the Application of ISO 9001:2000 to IT Service Management

IWA-1: 2005 Quality Management Systems: Guidelines for Process Improvements in Health Service Organizations
IWA-2: 2007 Quality Management Systems: Guidelines for the Application of ISO 9001:2000 in Education
IWA-4: 2009 Quality Management Systems: Guidelines for the Application of ISO 9001:2008 in Local Government

NP = New Project; AWI = Approved Work Item; WD = Working Document; CD = Committee Draft; DIS = Draft International Standard; FDIS = Final Draft International Standard; TR = Technical Report; IWA = International Workshop Agreement.

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