A list of the telecommunications quality standards
follows this summary information.
TL 9000 was built upon the ISO 9001 quality standard
Quality management system handbooks: Requirements and Measurements
Requirements: hardware, software, services, common
Measurements: performance measures and quality indicators
Issued by QuEST Leadership Forum (100+ members)
Mandatory use of measurements for TL 9000 registration
Sources were ISO 9001; ISO 12207; ISO 9000-3
Other sources GR-1202, GR-1252, TR-179; QuEST
TL 9000 Requirements Handbook R5.0 reflects ISO 9001:2008
TL 9000-QSR:2009
Quality Management System Requirements Handbook - Release 5.0
TL 9000-QSM:2006
Quality Management System Measurements Handbook - Release 4.0
Handbooks are available from the QuEST web site www.tl9000.org.
If you have any questions about our services, please call
us at 770-517-7944. You may also contact us by fax at
770-517-7945 or email to Larry@WhittingtonAssociates.com.
Whittington & Associates provides training, consulting and auditing services for
management systems based on
ISO 9001, ISO/TS16949, TL 9000, AS9100, ISO 13485,
ISO 27001, ISO 20000, and ISO 14001.
