Will ISO 9001:2000 Change Your Quality Policy?

Clause 5.3 on Quality Policy in ISO/DIS 9001:2000 states that top management must ensure the policy:

  • Is appropriate for the organization
  • Includes a commitment to:
    • meeting requirements
    • continual improvement
  • Provides a framework for:
    • establishing quality objectives
    • reviewing quality objectives
  • Is communicated and understood
  • Is reviewed for continuing suitability

Does you current policy statement include a commitment to meeting requirements and continual improvement? The new standard will also require use of the quality policy as a framework for establishing and reviewing measurable quality objectives.