October, 2000 Newsletter Articles

FDIS Changes to ISO 9001:2000 Requirements

Oct 12, 2000 in Newsletter | 0 comments

The FDIS version of ISO 9001:2000 is expected to have some clause numbering changes, as well as, numerous text revisions. For example, quality plan (5.5.5), document control (5.5.6), and record control (5.5.7) of the Management Responsibility section of the DIS version will be moved to Documentation Requirements in 4.2.2, 4.2.3, and 4.2.4, respectively. The old 5.5 Administration section will become Responsibility, Authority, and Communication. Another numbering change is the movement of process validation from 7.5.5 in the DIS to 7.5.2 in the...

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QS-9000 Plans for ISO 9001:2000

Oct 12, 2000 in Newsletter | 0 comments

The QS-9000 Task Force (consisting of representatives from Ford, DaimlerChrysler, and General Motors) has stated they have no plans at present to adapt or upgrade QS-9000:1998 for the new ISO 9001:2000 standard. However, the alternative document, ISO/TS 16949, will be updated by late first quarter or early second quarter 2001 (based on the expected November release this year of ISO 9001:2000).  ISO/TS 16949 is a Technical Specification for worldwide automotive requirements and an alternative to QS-9000. Since QS-9000 is based on ISO...

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Are Quality Violations Becoming Common Practice?

Oct 12, 2000 in Newsletter | 0 comments

The 2000 Organizational Integrity Study published by KPMG reports that quality violations in industry may have become a routine occurrence. An analysis of the survey responses found:  76% had observed a violation of company standards 37% in manufacturing reported shipping low quality or unsafe products  50% said the witnessed misconduct was due to inadequate training  Many of the suggestions for fixing these problems are already addressed by ISO 9001 and its year 2000 edition:  50% said a stronger management commitment is...

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New Focus on Customer Satisfaction

Oct 12, 2000 in Newsletter | 0 comments

The ISO 9001:2000 standard includes a new requirement to monitor information on customer satisfaction as a key performance measurement for your quality management system. The standard requires that you determine the method for obtaining and using this information.  Your organization should define the process for requesting, measuring, and monitoring customer feedback on a continual basis. It should address conformance to requirements, meeting customer needs and expectations, as well as, price and product delivery.  Examples of sources of...

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ISO 17799 for Information Security Management

Oct 12, 2000 in Newsletter | 0 comments

British Standard BS 7799 is the basis for the new ISO/DIS 17799 standard for information security management. Key concerns for the standard will be the confidentiality, integrity, availability, and accountability of all kinds of sensitive information.  The new standard is being developed to make sure organizations have the most appropriate controls and systems in place to manage the storage and exchange of information, whether it is in paper or electronic form. Registration to the standard is expected to demonstrate the effectiveness of your...

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Auditor Refresher for RAB Certified Auditors

Oct 12, 2000 in Newsletter | 0 comments

In our last newsletter, we noted that the Registrar Accreditation Board (RAB) will require that certified auditors receive transitional training on the new ISO 9001:2000 standard to maintain their certification.   Our new Auditor Refresher course has been submitted to the RAB for pre-approval as transition training for ISO 9001:2000. The first class will be offered in Atlanta on November 20-21, 2000.   See our previous newsletter for more information on the RAB requirements. For more information, see the planned ISO 9001:2000...

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Update on FDIS Changes to ISO 9001:2000

Oct 12, 2000 in Newsletter | 0 comments

The FDIS version of ISO 9001:2000 has changed some clause numbering, as well as, added or revised numerous requirements.  Clause Numbering Quality plan (5.5.5), document control (5.5.6), and record control (5.5.7) of the Management Responsibility section of the DIS version are now under Documentation Requirements in 4.2.2, 4.2.3, and 4.2.4, respectively. The 5.5 Administration section has become Responsibility, Authority, and Communication.  Another numbering change is the movement of process validation from 7.5.5 in the DIS to 7.5.2 in the...

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