March, 2001 Newsletter Articles

RAB-Approved ISO 9001:2000 Transition Classes

Mar 12, 2001 in Newsletter | 0 comments

Our Auditor Refresher course is approved by the RAB, and accepted by IRCA, for the required transition training for certified auditors and lead auditors. The course is also valuable for previously trained internal auditors that need to understand the new ISO 9001:2000 requirements and consider the possible effects on audit approaches. Our transition training course has been taught 20 times over the past three months. It was selected by a major registrar to train nearly 100 of their auditors. The classes scheduled for the first half of 2001 are...

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Free Copy of 2001 Baldrige Criteria

Mar 12, 2001 in Newsletter | 0 comments

You can receive a free paper copy of the 2001 Baldrige Criteria for Performance Excellence by requesting it from nqp@nist.gov or by calling the National Institute of Standards and Technology (NIST) at 302-975-2036. You can also download a free PDF version by connecting to: <http://www.quality.nist.gov/2001_Criteria.pdf.htm>. You can select to receive the Business Criteria, Education Criteria, or Health Care Criteria. The Baldrige Criteria for Performance Excellence provide a systems perspective for understanding performance management....

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EMS Audits Must Include Regulated Aspects

Mar 12, 2001 in Newsletter | 0 comments

The Registrar Accreditation Board (RAB) recently notified its EMS-accredited registrars that regulated aspects of an environmental management system must be included in audit plans for an organization. The registrars were told that efforts to exclude activities regulated under environmental law are in violation of the intent of ISO 14001 and the NAP EMS registrar accreditation criteria.

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Drawing the Line Between Safety and Quality

Mar 12, 2001 in Newsletter | 0 comments

This question was submitted by a newsletter reader. If you have a question for me, or want to comment on this response, please send a note to <Larry@WhittingtonAssociates.com>. Clause 6.4 requires an organization to determine and manage the work environment needed to achieve conformity to product requirements. Where do we draw the line between work environment requirements and health and safety (OHSA) requirements? Are there cases where a safety problem could be identified as a nonconformity? ISO 9004:2000 includes safety as a...

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Audit Trail Index for ISO 9001:2000

Mar 12, 2001 in Newsletter | 0 comments

  When developing an audit plan, you may need to look beyond the primary clause for a subject to fully evaluate it. For example, to assess compliance with the requirement for “quality objectives”, you would first look at clause 5.4.1:   5.4.1  Planning – Quality Objectives   Top management must ensure that quality objectives, including those needed to meet requirements, are established at relevant functions and levels within the organization. The quality objectives must be measurable and consistent with the...

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Suitability, Adequacy, and Effectiveness

Mar 12, 2001 in Newsletter | 0 comments

One of our readers asked for an explanation of the words suitability, adequacy, and effectiveness as used in ISO 9001:2000 clause 5.6.1: “Top management shall review the organization’s quality management system, at planned intervals, to ensure its continuing suitability, adequacy, and effectiveness.” Suitability is the fitness of the quality management system for its defined purpose. For example, is the system suitable to direct and control activities of the organization to achieve its quality policy and quality...

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