Bill Beck
(Alabama) - ISO 9001, ISO 14001
This article includes part of a reference document available on our web site under Resources. It is a quick clause-by-clause summary of the ISO 9001:2000 requirements. See the standard for a complete description of the actual requirements.
| ISO 9001:2000 Clauses | Summary of Requirements |
| 5. Management Responsibility | |
| 5.1 Management Commitment | Show evidence of top management commitment |
| 5.2 Customer Focus | Meet the requirements and satisfy your customers |
| 5.3 Quality Policy | Have top management express quality intentions |
| 5.4 Planning | |
| 5.4.1 Quality Objectives | Set measurable targets for products and processes |
| 5.4.2 Quality Management System Planning | Carry out plans for quality system and its processes |
| 5.5 Responsibility, Authority, and Communication | |
| 5.5.1 Responsibility and Authority | Make sure everyone knows their duties and roles |
| 5.5.2 Management Representative | Appoint a manager as focal point for quality system |
| 5.5.3 Internal Communications | Keep everyone informed of system effectiveness |
| 5.6 Management Review | |
| 5.6.1 General | Review the quality system at planned intervals |
| 5.6.2 Review Input | Ensure the required agenda topics are covered |
| 5.6.3 Review Output | Record the decisions and actions from reviews
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