Ten Tips for Moving to ISO 9001:2000 – 1. Understand New and Changed Requirements

When you are planning a trip, you must know your starting point and ultimate destination to decide on the most efficient and effective route. Similarly, you need to understand the new and changed ISO 9001:2000 requirements before plotting your transition path. Start by ordering the ISO 9001:2000, ISO 9000:2000, and ISO 9004:2000 family of standards. Copies can be purchased at http://qualitypress.asq.org.

Before opening the ISO 9001:2000 Requirements standard, review the quality concepts described in the ISO 9000:2000 Fundamentals and Vocabulary standard. If you are unsure of any of the terms, look up their definitions in section 3 of ISO 9000:2000. When you examine ISO 9001:2000, pay particular attention to the process approach described in its Introduction section. The process model illustrates the clause linkage based on the plan-do-check-act approach.

Refer to Annex B in the new ISO 9001 standard to see the clause correspondence between ISO 9001:2000 and ISO 9001:1994. Now you are ready to begin reading through the requirements to understand the differences.

The ISO 9004:2000 standard provides guidance on performance improvements beyond the basic requirements of ISO 9001:2000. For ease of reference, these requirements are shown in ISO 9004:2000 as boxed text. Since ISO 9004:2000 uses the same clause structure as ISO 9001:2000, it can be used to gain a better understanding of the requirements by seeing possible practices. Remember, however, that your system will be evaluated against ISO 9001:2000, not ISO 9004:2000.

You can view Transition Planning Guidance at:
that highlights the key requirement differences.