Ten Tips for Moving to ISO 9001:2000 – 9. Update Your Internal Audit Program

Clause 8.2.2, Internal Audit, requires an organization to consider the process status and importance when planning an audit program. Since the quality management system will be revised to comply with ISO 9001:2000, your internal audit schedule should focus on the areas of new and changed practices. In addition, the internal audit procedure must be updated to comply with the requirements of clause 8.2.2.

Don’t overlook training your internal auditors on ISO 9001:2000. The auditors need to understand how the new clause structure and requirements will affect their audit plans. Instead of auditing by clause, the organization may decide to audit by functional area.

Auditors should consider the new audit trails and expected evidence for compliance with ISO 9001:2000. For example, to audit to the requirements on quality objectives requires consideration of clause 5.4.1, quality objectives, as well as, related clauses that refer to quality objectives (4.2.1.a, 5.1.c, 5.3.c, 5.4.2.a, 5.6.1, 6.2.2.d, 7.1.a, and 8.5.1). Use of an electronic version of the standard will help auditors identify important cross-references.

The Registrar Accreditation Board has approved ISO 9001:2000 transition training courses for certified auditors. You should consider this same training for your internal auditors. You can see our class schedule at the end of this article and a full list of RAB-approved training courses at: http://www.rabnet.com/content/ISO9k2k/ApprovedCourses.htm

Internal audits should be conducted against your modified system to determine the degree of compliance and to identify actions for your transition plan. Ensure the system is ready and objective evidence is available before the registrar arrives for the assessment.