Frequently Asked Questions

The guidance document on Frequently Asked Questions includes 48 questions and answers. This list was developed from experts and users based on seminars and presentations around the world. These questions are reviewed and updated on a regular basis to maintain their accuracy and to include new questions as appropriate.

A sampling of questions that may be of interest are:

10. Will we have to rewrite all our documentation?
13. What are the benefits of the revised standards?
14. What are the main changes to the standards?
15. What new requirements have been introduced?
19. What is meant by continual improvement?

To see the answers to these and other questions, go to: <http://www.iso.ch/iso/en/iso9000-14000/iso9000/faqs.html>.