March, 2002 Newsletter Articles

ISO 9001 Guidelines for Food and Drink Industry

Mar 20, 2002 in Newsletter | 0 comments

ISO has published guidelines for the food and drink industry for implementing quality management systems based on ISO 9001:2000. The new ISO 15161, Guidelines on the Application of ISO 9001:2000 for the Food and Drink industry, is aimed at organizations involved in sourcing, processing, and packaging food and drink products. ISO 15161 allows an organization to integrate its quality management system with a food safety system such as HACCP (Hazard Analysis and Critical Control Point). It is available for $72.00 at the ANSI Electronic...

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IEEE Certified Software Development Professional Designation

Mar 20, 2002 in Newsletter | 0 comments

After more than three years of extensive research among professionals, employers and their customers, the leaders of the IEEE Computer Society realized the time had come to develop and offer a Certified Software Development Professional designation Professional certification has three critical components: Exam-based testing demonstrating mastery of a Body of Knowledge (BOK); Extensive experience base in the performance of the work or profession being certified; and Continuing professional education, measured and relevant to the BOK. The...

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Customer Focus using TL 9000 Requirements

Mar 20, 2002 in Newsletter | 0 comments

ISO 9001:2000 clause 5.2, Customer Focus, simply states: top management must ensure customer requirements are determined and met with the aim of enhancing customer satisfaction. Have you wondered about the appropriate response by top management for this requirement? The guidance in ISO 9004:2000 discusses the needs and expectations of customers. However, another source of ideas may be TL 9000. TL 9000, the telecommunications sector scheme, expands on the ISO 9001:2000 requirements in a number of areas, including Customer Focus. These TL 9000...

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Guidance on ISO 9001:2000 Documentation

Mar 20, 2002 in Newsletter | 0 comments

An important objective for ISO 9001:2000 was to have the amount and detail of the required documentation be more relevant to the desired results of the organization’s process activities. It significantly reduced the documentation requirements and is much less prescriptive than the 1994 standard. An organization has more flexibility in the way it chooses to document its quality management system. Each organization should develop the minimum amount of documentation needed to demonstrate the effective planning, operation, and control of its...

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New ISO Standard for Managing Business Records

Mar 20, 2002 in Newsletter | 0 comments

The first International Standard for managing business records is expected to result in cost savings for users, whether large or small enterprises, as well as, improved risk management. ISO 15489, Information and Documentation – Records Management, focuses on the business principles behind records management and how organizations can establish a framework to enable a comprehensive records management program. According to Robert McLean, member of ISO technical committee ISO/TC 46, Information and Documentation, Subcommittee 11,...

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