June, 2002 Newsletter Articles

ISO 17799 for Information Security Management

Jun 20, 2002 in Newsletter | 0 comments

  Organizations of all sizes and from all sectors have a common problem – the inherent vulnerability of their information systems. If your information is not safe, your future is not secure.   No matter how well protected an organization may seem, sensitive data can be lost or leaked without you realizing it. Information security is not just an issue for computer experts. A single breach of security could severely reduce profits and damage your image and reputation.   All information in all departments, whether in computer...

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QS-9000 Certificates Expire in 2006

Jun 20, 2002 in Newsletter | 0 comments

The QS-9000 Task Force and the International Automotive Task Force have announced that adherence to ISO/TS 16949:2002 will become a requirement after December 15, 2006 for all suppliers subject to QS-9000. Special permission has been granted for QS-9000 to continue using ISO 9001:1994 until that date. However, earlier dates may be established by the original equipment manufacturers, for example, BMW has set December 15, 2003 for its suppliers to have ISO/TS 16949:2002 registration. Also, suppliers that are required by their non-automotive...

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Lean Directions e-Newsletter

Jun 20, 2002 in Newsletter | 0 comments

The Society of Manufacturing Engineers (SME) has introduced a free e-Newsletter called Lean Directions. Each monthly issue offers five highly focused articles for a quick and easy way to stay up-to-date with one of today’s hottest topics — Lean Manufacturing. You can subscribe to Lean Directions at SME e-Newsletters. You can also subscribe to their free 6-Sigma e-Newsletter.

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Conformity, Conformance, or Compliance?

Jun 20, 2002 in Newsletter | 0 comments

Do you say conformity or compliance?  Is it okay to use conformance instead of conformity?  Does it matter? The ISO 9000:2000 Fundamentals and Vocabulary standard defines conformity as the fulfillment of a requirement. A note says conformance is synonymous, but deprecated (meaning use of that term is considered obsolete). ISO 9000 definesnonconformity as the non-fulfillment of a requirement. It doesn’t define compliance. Although QS-9000 doesn’t define conformity, it does define nonconformity as a...

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Sharing Information on ISO 9000 Complaints

Jun 20, 2002 in Newsletter | 0 comments

ISO (International Organization for Standardization) and the IAF (International Accreditation Forum) have announced they will begin sharing information on complaints received about ISO 9000 certification and the actions taken regarding the complaints. Pooling information on complaints will help protect the image and integrity of conformity assessment. The groups said in their efforts to protect the customers and users from unethical or inappropriate practices, they had identified three kinds of problems: 1. Malpractice (unethical and dishonest...

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Benjamin Franklin and ISO 9001:2000

Jun 20, 2002 in Newsletter | 0 comments

Benjamin Franklin said, “Tell me and I forget. Teach me and I remember. Involve me and I learn.” According to ISO 9001:2000 clause 6.2.2, an organization must: determine competency needs provide the necessary training evaluate training effectiveness An organization must also ensure its personnel are aware of: the relevance and importance of their activities how they contribute to achieving quality objectives These requirements go beyond just training. Evaluating training and ensuring people are aware of their roles and...

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Information Needed About ISO 9001:2000

Jun 10, 2002 in Newsletter | 0 comments

A recent Inside Quality survey by Quality Digest identified six key areas where companies making the transition to ISO 9001:2000 would like more information. The survey respondents should look at the back issues of our e-newsletter for guidance: 1. ISO 9001:2000 and customer satisfaction (See our December 2001 article on customer satisfaction) 2. ISO 9001:2000 and management participation (See our October 2001 article on ways to show management commitment) 3. Auditing to ISO 9001:2000 (See our October 2001 article on ten tips for auditing to...

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