July, 2002 Newsletter Articles

New AS9100 Auditor Certification

Jul 12, 2002 in Newsletter | 0 comments

The Registrar Accreditation Board (RAB) has introduced a new certification program for aerospace auditors. The AS9100 auditor certification was developed in cooperation with the Registrar Management Committee of the Americas Aerospace Quality Group (AAOG). Two certifications will be available for aerospace auditors, depending on experience levels. AS9100 Auditor (AA) candidates must provide evidence they have completed an approved QMS lead auditor course and approved training on the AS9100 standard. Applicants for Aerospace Experienced Auditor...

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Measurement Systems Analysis

Jul 12, 2002 in Newsletter | 0 comments

The 3rd edition of the Measurement Systems Analysis reference manual is available from the Automotive Industry Action Group (AIAG). The guidelines document has been rewritten and is nearly double in size. The first chapter provides General Measurement Systems Guidelines and has sections on terminology, measurements, effects of variability, measurement strategy and planning, gage source selection process, measurement issues, uncertainty, and problem analysis. The chapter on General Concepts for Assessing Measurement Systems covers selecting and...

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Language Barriers in an Audit

Jul 12, 2002 in Newsletter | 0 comments

How do you audit a system when some of the employees can only communicate in a language other than your own? And what if they can’t read the available work instructions? According to the ANSI-RAB National Accreditation Program Criteria, the audit team must be able to communicate effectively, both in writing and orally, in the required languages. The ISO 19011:2002 auditing guidelines say to consider the languages to be used during the audit, as well as, social and cultural aspects, when establishing an audit team. The guidance also says...

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New ISO/TS 16949:2002

Jul 12, 2002 in Newsletter | 0 comments

To be eligible for certification as an ISO/TS 16949:2002 auditor, candidates must be sponsored by an IATF contracted registrar. The auditor qualification criteria include: 1. ISO 9001:2000 Qualification Qualified per rules of the relevant accreditation body Competency in ISO quality standards and audit management Competency in interview techniques and team techniques 2. Automotive Industry Specific Skills Automotive core tools knowledge and competence 3. Minimum Work Experience ISO 9001:2000 Audit Experience At least three ISO 9001:2000...

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Code of Conduct for Internal Auditors

Jul 12, 2002 in Newsletter | 0 comments

I created this proposed Code of Conduct for internal auditors using the Code of Ethics from the Institute of Internal Auditors and the Code of Conduct for internal auditors certified by the Registrar Accreditation Board. Audit program managers could ask their internal auditors to sign this code of conduct each year to emphasize the importance of adhering to the principles and ethics of the organization. Purpose To communicate the integrity, objectivity, confidentiality, and competence expected of internal auditors, as well as, to provide a...

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Improve Quality or Reduce Payroll?

Jul 12, 2002 in Newsletter | 0 comments

Tough economic times may require hard decisions by management for the survival of the organization. Too often, the first solution seems to be cutting costs by reducing the payroll. Business results can be very sensitive to minor improvements in performance. For example, the Institute of Directors (IoD) reported in Business Excellence that a 1% boost in efficiency has a typical profit improvement of 1.9%, the same as for a 1% payroll reduction. However, quality programs that reduce costs or waste by 1% typically have a 7.9% increase in...

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