November, 2002 Newsletter Articles

ISO 9001 for Small Businesses

Nov 12, 2002 in Newsletter | 0 comments

ISO 9001 for Small Businesses is now available on ANSI’s Electronic Standards Store (ESS). This newly revised handbook, designed for small to medium-sized organizations, offers advice on implementing ISO 9000 quality standards. This updated version of ISO 9001 for Small Businesses, offers advice based upon ISO 9001:2000,  which replaced ISO 9001:1994, ISO 9002:1994, and ISO 9003:1994. The new standard defines the requirements for a quality management system based on “the process model” and is aimed at achieving customer...

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Engineering Statistics Handbook (Free)

Nov 12, 2002 in Newsletter | 0 comments

The National Institute of Standards and Technology (NIST) and SEMATECH have introduced a new e-Handbook for Engineering Statistics. The goal of the free handbook is to help scientists and engineers incorporate statistical methods in their work as efficiently as possible. You can use your browser to navigate the handbook at: <http://www.itl.nist.gov/div898/handbook>. The eight chapters of the handbook cover: 1. EXPLORE – Exploratory Data Analysis       1.Introduction       2.Assumptions       3.Techniques      ...

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Corrective, Preventive, or Continual Improvement?

Nov 12, 2002 in Newsletter | 0 comments

I find that some organizations are having trouble distinctly identifying the three types of improvement in clause 8.5: corrective, preventive, and continual. Fixing an actual, detected problem in such a way as to prevent its “recurrence” is corrective action. When you anticipate a potential problem (based on risk planning or trend analysis) and take action to prevent its “occurrence”, that is preventive action. Some people think that by correcting a known problem so it is prevented from happening again, they have taken...

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Ten Tips for Choosing a Training Provider

Nov 12, 2002 in Newsletter | 0 comments

Successful companies have well trained and competent employees. They know how to perform their jobs efficiently and effectively. However, employees may not have the necessary knowledge and skills for new assignments. I wrote a “Practical Guide for Choosing a Training Provider” for BSI-CEEM. You can see the full article at <http://www.ceem.com/guides.asp>. Part of the article is summarized below: Based on training needs and your evaluation of training methods, you may decide to acquire the training solution from outside your...

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ISO 19011:2002 Now Available

Nov 12, 2002 in Newsletter | 0 comments

ISO 19011:2002, the combined auditing standard for quality and environmental management systems, has been published. It replaces six older standards in the ISO 9000 (quality) and ISO 14000 (environment) families. Using ISO 19011 will give organizations a more integrated and balanced view of their operations, making it an outstanding tool for improving business excellence. It is also intended to help organizations optimize their management systems and ease the integration of quality and environmental management. Combined audits of both systems...

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Baldrige, Six Sigma, and ISO 9001

Nov 12, 2002 in Newsletter | 0 comments

The National Institute of Standards and Technology (NIST) has published a free, two-page issue sheet, “Baldrige, Six Sigma, and ISO: Understanding Your Options.” It provides insight on how to choose among these three performance improvement tools and how they can be used together to ensure the overall success of any organization. The CEO issue sheet: explains the differences among the three systems discusses how they can be used individually, or in combination, to meet organizational needs In addition, it describes how four...

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