Top Ten Benchmarked Business Processes

The following list shows the most actively benchmarked business processes by members of The Benchmarking Exchange. The data is collected from thousands of TBE members and ranked by the most benchmarked process for the past twelve months.

  1. Employee Development Training
2. Information Systems Technology
3. Human Resources
4. Customer Service Satisfaction
5. Performance Measurement Improvement
6. Document Control; Records Management
7. Process Improvement Management
8. Call Centers; Help Desks
9. Accounting
10. Quality Improvement

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