Guidance on ISO 9001:2000 Auditing Practices

The ISO 9001 Auditing Practices Group is an informal group of quality management system (QMS) experts, auditors, and practitioners drawn from ISO Technical Committee 176 and the International Accreditation Forum. It has developed a number of guidance papers and presentations that contain ideas, examples, and explanations about auditing. These documents reflect the process-based approach that is essential for auditing the requirements of ISO 9001:2000.

The guidance is primarily aimed at QMS auditors, consultants, and quality practitioners, but is not definitive. The papers and presentations reflect a number of different views in QMS auditing. As such, their content may not always be consistent. It is not intended for the guidance to be used as specified requirements, an industry benchmark, or as criteria that all QMS auditors, consultants, or practitioners have to follow.

The guidance documents available at <http://isotc176sc2.elysium-ltd.net/APG_index.html> cover these individual topics:

  • The need for a 2-stage approach to auditing
  • Measuring QMS effectiveness and improvements
  • Identification of processes
  • Understanding the process approach
  • Determination of the “where appropriate” processes
  • Auditing the “where appropriate” requirements
  • Demonstrating conformity to the standard
  • Linking an audit of a particular task, activity or process to the overall system
  • Auditing continual improvement
  • Auditing a QMS which has minimum documentation
  • How to audit top management processes
  • The role and value of the audit checklist
  • Scope of ISO 9001:2000, Scope of Quality Management System and Defining Scope of Certification
  • Value-added auditing
  • Auditing competence and the effectiveness of actions taken

All the documents are short 3 to 8 page Word documents, with the exception of one PowerPoint file consisting of 33 slides.

Feedback from users will be used by the ISO 9001 Auditing Practices Group to determine whether additional guidance documents should be developed, or if these current ones should be revised. Comments on the guidance can be sent to:<charles.corrie@bsi-global.com>.