March, 2004 Newsletter Articles

Internal Audits of Regulatory Requirements

Mar 20, 2004 in Newsletter | 0 comments

How should internal auditors determine if their organization is conforming to regulatory requirements? Before answering this question, lets review the references to “regulatory” requirements in ISO 9001:2000: 0.1, Introduction – General: This International Standard can be used … to assess the organization’s ability to meet customer,regulatory, and the organization’s own requirements. 1.1, Scope – General: This International Standard specifies requirements for a quality management system where an...

Read More

Commerce Issues Manufacturing Strategy

Mar 20, 2004 in Newsletter | 0 comments

Manufacturing is a cornerstone of the American economy. The United States is the world’s largest producer of manufactured goods and leads the world in innovation. Simply put, manufacturing matters — to jobs, rising productivity, and higher standards of living. Manufacturers improve our quality of life. To help identify the challenges facing our manufacturing sector, the Department of Commerce held many public roundtables over the past year. These discussions included representatives from small, medium, and large companies from a...

Read More

Feedback Needed on ISO 9001 and ISO 9004

Mar 20, 2004 in Newsletter | 0 comments

Now is the time for US organizations to register their experiences, comments, and concerns on the use of ISO 9001:2000 and ISO 9004:2000. It is critical that ISO gets feedback on actual user experiences on the application of these two standards. ISO Technical Committee 176, Sub-committee 2, Quality Systems, has asked for international participation in a survey of user experience with ISO 9001:2000 and ISO 9004:2000.  A website questionnaire has been designed to identify your concerns and recommendations with regard to the suitability and...

Read More

English One-Ohhhh-One

Mar 10, 2004 in Newsletter | 0 comments

We’ll begin with a box, and the plural is boxes, But the plural of ox became oxen, not oxes. One fowl is a goose, but two are called geese, Yet the plural of moose should never be meese. You may find a lone mouse or a nest full of mice, Yet the plural of house is houses, not hice. If the plural of man is always called men, Why shouldn’t the plural of pan be called pen? If I spoke of my foot and show you my feet, And I give you a boot, would a pair be called beet? If one is a tooth and a whole set are teeth, Why shouldn’t the plural of...

Read More

Registration versus Certification

Mar 10, 2004 in Newsletter | 0 comments

Several readers questioned my use of “certification” in an article last month about publicizing an ISO 9001:2000 certificate. They felt the term should have been “registration”. My article was based on an official ISO press release dated 12/15/03. Please see:  http://www.iso.org/iso/en/commcentre/pressreleases/2003/Ref883.html ISO Guide 2 says “certification” is the procedure by which a third party gives written assurance that a product, process, or service conforms to specific requirements. Certifying...

Read More

ISO 9001:2000 Guidelines for Education Sector

Mar 10, 2004 in Newsletter | 0 comments

ISO has published new guidelines for organizations in the education sector wishing to benefit from the implementation of ISO 9001:2000. The guidelines are intended for organizations at all levels, providing all types of education: elementary, medium and higher; special and adult education; and distance and e-learning. ISO/IWA 2: Quality management systems – Guidelines for the application of ISO 9001:2000 in education, contains the full text of ISO 9001:2000, clause-by-clause, followed by specific text making the standard easier to...

Read More