ISO 9001:2000 Guidelines for Education Sector

ISO has published new guidelines for organizations in the education sector wishing to benefit from the implementation of ISO 9001:2000. The guidelines are intended for organizations at all levels, providing all types of education: elementary, medium and higher; special and adult education; and distance and e-learning.

ISO/IWA 2: Quality management systems – Guidelines for the application of ISO 9001:2000 in education, contains the full text of ISO 9001:2000, clause-by-clause, followed by specific text making the standard easier to understand and implement by the education sector. In addition, IWA 2 includes the full text of ISO 9004:2000, which gives organizations guidelines for achieving further benefits from their quality management systems through the pursuit of continual performance improvement.

The IWA 2 guidelines do not add to, change, or modify the requirements of ISO 9001:2000. It is not intended that organizations be certified to the document. However, IWA 2 can be used to assess the organization’s ability to meet customer, regulatory, and its own quality requirements. As a result, it will be useful to both internal and external parties (including registrars) when the user organization is seeking ISO 9001:2000 registration.

IWA 2 is ISO’s second International Workshop Agreement (IWA 1 provided guidelines for process improvements in health service organizations). An IWA is one of several ISO alternatives to International Standards where swift development and publication takes priority. Compared to the usual ISO process of developing International Standards through its technical committee structure, the IWA is developed in open workshops and organized by a national standards institute.

IWA 1 is available from ASQ, so I expect that you will be able to order IWA 2 soon at <>.