Guidance on ISO 9001:2000 Auditing Practices

In our February 2004 newsletter, I listed sixteen guidance documents on auditing practices that are available at the ISO Technical Committee 176 web site. Four new guideline documents have been released since our February article:

  • Auditing the Quality Policy and Quality Objectives
  • Auditing ISO 9001:2000, Clause 7.6, Control of Monitoring and Measuring Devices
  • Making Effective Use of ISO 19011
  • Auditing Customer Feedback Processes

The ISO 9001 Auditing Practices Group is an informal group of quality management system (QMS) experts, auditors, and practitioners drawn from ISO Technical Committee 176 and the International Accreditation Forum. It has developed a number of guidance papers and presentations that contain ideas, examples, and explanations about auditing. These documents reflect the process-based approach that is essential for auditing the requirements of ISO 9001:2000.

The guidance is primarily aimed at QMS auditors, consultants, and quality practitioners, but is not definitive. The papers and presentations reflect a number of different views in QMS auditing. As such, their content may not always be consistent. It is not intended for the guidance to be used as specified requirements, an industry benchmark, or as criteria that all QMS auditors, consultants, or practitioners have to follow.

The guidance documents are available at <>.