ISO 14764 for Software Maintenance

ISO 14764:2006, Software Engineering – Software Life Cycle Processes – Maintenance, describes in greater detail management of the software maintenance process addressed in ISO 12207.

ISO 14764 provides guidance that applies to planning, execution and control, review and evaluation, and closure of the software maintenance process. The scope of the standard includes maintenance for multiple software products with the same maintenance resources.

ISO 14764 provides the framework within which generic and specific software maintenance plans may be executed, evaluated, and tailored (to the maintenance scope and magnitude of given software products). It provides the framework, precise terminology, and processes to allow the consistent application of technology (tools, techniques, and methods) to software maintenance.

ISO 14764 defines the activities and tasks of software maintenance, and provides maintenance planning requirements. It does not address the operation of software and operational functions, e.g., backup, recovery, and system administration, which are normally performed by those who operate the software.

The standard was written primarily for maintainers of software and additionally for those responsible for development and quality assurance. It may also be used by acquirers and users of systems containing software (who provide inputs to the maintenance plan).

ISO 14764:2006 should soon be available for download at the ANSI e-Standards Store.