November, 2007 Newsletter Articles

Manufacturing Census

Nov 8, 2007 in Newsletter | 0 comments

Industry Week recently published the results of their 2007 IW/MPI Census of Manufacturers. Response summaries are shown below for improvement methodologies in use, strategic practices, and focus of market strategies. Please note that multiple responses were allowed. Improvement Methodologies in Use Lean Manufacturing = 69.6% Total Quality Management = 34.2% Six Sigma = 29.0% Toyota Production System = 17.0% Theory of Constraints = 14.4% Agile Manufacturing = 6.4% Other = 14.6% None = 11.6% Strategic Practices Continuous Improvement =...

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Audit Interviews

Nov 8, 2007 in Newsletter | 0 comments

When you audit a process, you can look for evidence by observing the process, reviewing its documents, and examining its records. However, an important source of evidence is the information gained through interviews. A quick overview of the interview process is shown below: Interview reasons Supplements the documented process Determines the actual defined process Principal way of obtaining information Allows auditee to explain work practices Ascertains understanding; commitment Interview steps Interview persons at their workplace Conduct...

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Communication

Nov 8, 2007 in Newsletter | 0 comments

ISO 9001:2000 recognizes the importance of communication by stating in clause 5.5.3 that the appropriate communication processes must be established within the organization. And, in clause 7.2.3, the standard adds that the organization must determine and implement effective arrangements for communicating with customers. According to the HR Daily Advisor, a study by Sirota Survey Intelligence shows that the lack of communication is a key reason why initially enthusiastic employees become unmotivated in as little as 6 months after joining their...

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How Do You Audit the Analysis of Data?

Nov 8, 2007 in Newsletter | 0 comments

How do you audit conformity to ISO 9001:2000, clause 8.4, Analysis of Data? Or, do you audit it? Unfortunately, some auditors say they don’t, at least not directly. We should start by recognizing the importance of the requirement; it is one of the eight principles of quality management. ISO 9000, Clause 0.2.g, lists the 7th principle as the “Factual Approach to Decision Making” and explains that effective decisions are based on the analysis of data. Analyzing data is an essential activity for improving your system and its...

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Free Magazines

Nov 8, 2007 in Newsletter | 0 comments

Are you taking advantage of the free magazines available in your industry? I’ve listed several web sites that offer free subscriptions to trade magazines. The Business News Publishing Company offers free subscriptions to more than 40 magazines, including Quality, Assembly, Pollution Engineering, and Packaging Strategies. Canon Communications publishes 15 trade magazines covering the medical manufacturing, general design, pharmaceutical, packaging, and plastics industries. Mercury Magazines is the source for hundreds of free...

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