January, 2008 Newsletter Articles

ISO 9001:2008 – Clause 8

Jan 8, 2008 in Newsletter | 0 comments

This article looks at the suggested changes for clause 8, Measurement, Analysis, and Improvement. 8.1 General The organization shall plan and implement the monitoring, measurement, analysis and improvement processes needed a) to demonstrate conformity of the to product requirements, The current use of “conformity of the product” might be interpreted as more limiting than the new “conformity to product requirements”. 8.2.1 Customer Satisfaction A new Note has been added for clause 8.2.1 to provide examples of sources...

Read More

ISO 9001:2008 – Clause 7

Jan 8, 2008 in Newsletter | 0 comments

This article looks at the suggested ISO 9001:2008 changes for clause 7, Product Realization. 7.1 Planning of Product Realization The only change to the text of clause 7.1 is the addition of “measurement” as one of the required activities to be determined during the planning of product realization. In planning product realization, the organization shall determine the following, as appropriate: c) required verification, validation, monitoring, measurement, inspection and test activities specific to the product and the criteria for...

Read More

ISO 9001:2008 – Clause 6

Jan 8, 2008 in Newsletter | 0 comments

This article describes the proposed changes to clause 6, Resource Management. 6. Resource Management 6.2 Human Resources 6.2.1 General The revision for this clause is from work affecting “product quality” to work affecting “conformity to product requirements”. Quality is the degree to which a set of inherent characteristics fulfils requirements; Conformity is the fulfillment of a requirement. Personnel performing work affecting product quality conformity to product requirements shall be competent on the basis of...

Read More

ISO 9001:2008 – Clause 5

Jan 8, 2008 in Newsletter | 0 comments

In the first article of this newsletter, I reviewed the proposed changes for clause 4 of the draft ISO 9001:2008 standard. Now for a look at the minor change in clause 5, Management Responsibility. 5. Management Responsibility 5.5 Responsibility, Authority, and Communication Most organizations already appoint a Management Representative that is a member of their own management team. The change below clarifies that requirement. 5.5.2 Management Representative Top management shall appoint a member of the organization’s management who,...

Read More

ISO 9001:2008 – Clause 4

Jan 8, 2008 in Newsletter | 0 comments

In my newsletters last year, I reviewed the proposed changes to ISO 9001:2000 based on a Committee Draft. It was expected at that time that the revised standard would be issued in 2009. The Draft International Standard version is now being circulated for review and comment. The new publication date is expected to be late 2008, so I will refer to the revised standard as ISO 9001:2008. This newsletter contains articles describing the changes planned for each of the major clauses, 4 through 8. Most of the suggested changes are just word changes...

Read More