February, 2009 Newsletter Articles

Index for ISO 9001

Feb 21, 2009 in Newsletter | 0 comments

Have you ever struggled to locate a particular term in ISO 9001? For example, you know that the term “outsource” is used in the standard, but you may not recall where to find it. Well, I’ve updated my index file for more than 300 terms used in ISO 9001:2008. The revised index at my web site includes the page numbers and clause references for each term. For example, Outsource (or Outsourced) is mentioned multiple times on page 2 at these clause numbers: 4.1, 4.1, 4.1 (Note 2), 4.1 (Note 3), 4.1 (Note 3), and 4.1 (Note 3.a)....

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AS9100C Available

Feb 21, 2009 in Newsletter | 0 comments

The Aerospace standard, AS9100, Revision C, is available for ordering at the SAE web site for a member price of $48.00 or list price of $61.00. ASQ members can order the standard for $61.00 at the ASQ web site.

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ISO/TS 16949:2009

Feb 21, 2009 in Newsletter | 0 comments

The International Automotive Task Force (IATF) has announced that ISO/TS 16949:2009 will be issued during the first quarter 2009, following the ballot of ISO TC176, and reflects the changes in ISO 9001:2008. As such, the following applies: 1) No New Requirements ISO/TS 16949:2009 introduces no new or changed requirements. ISO 9001:2008 is based on clarifications or amendments to the existing requirements of ISO 9001:2000 and those that are intended to improve consistency with ISO 14001:2004. 2) Application Certification Bodies and...

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Actions after Surveys

Feb 21, 2009 in Newsletter | 0 comments

A key requirement in ISO 9001 is to monitor information relating to the customer’s perception as to how well your organization is meeting customer requirements. The standard goes on to say that the methods for obtaining and using this information must be determined. A new Note in ISO 9001:2008, clause 8.2.1, states that monitoring customer perception can include obtaining input from sources such as customer satisfaction surveys, customer data on delivered product quality, user opinion surveys, lost business analysis, compliments,...

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Need a Web Site?

Feb 21, 2009 in Newsletter | 0 comments

Some of our newsletter readers are independent consultants. Do you need a web site to promote your services and attract more business? Some of our readers work for small businesses. Does your company need an improved web site with an up-to-date and professional look? Or, some of you may belong to an association, or volunteer for a non-profit organization. Does your group’s web site need to be updated with advanced features for better support? For economical web site design and setup, I suggest you contact Frogtown Media. They quickly...

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