Index for ISO 9001

Have you ever struggled to locate a particular term in ISO 9001? For example, you know that the term “outsource” is used in the standard, but you may not recall where to find it. Well, I’ve updated my index file for more than 300 terms used in ISO 9001:2008. The revised index at my web site includes the page numbers and clause references for each term.

For example, Outsource (or Outsourced) is mentioned multiple times on page 2 at these clause numbers: 4.1, 4.1, 4.1 (Note 2), 4.1 (Note 3), 4.1 (Note 3), and 4.1 (Note 3.a). The clause entries are repeated for each occurrence of the term.

Another example is Quality Policy, found on page 2 (4.2.1.a), page 4 (5.1.b, 5.3, 5.3, 5.4.1), page 5 (5.6.1), and page 14 (8.5.1).

Other than to satisfy your curiosity, why would you want to know the page and clause numbers for a specific term in the standard? Suppose you are auditing an area and want to discuss their quality objectives. You may recall that clause 5.4.1 is actually titled Quality Objectives, and would seem to be an important reference, but are there other clauses that relate to quality objectives? The Index shows that the following clauses include references to “quality objectives”: 4.2.1.a, 5.1.c, 5.3.c, 5.4.1, 5.4.2.a, 5.6.1, 6.2.2.d, 7.1.a, and 8.5.1.