April, 2009 Newsletter Articles

Lower Energy Costs

Apr 21, 2009 in Newsletter | 0 comments

The Industrial Technologies Program (ITP) leads national efforts to improve industrial energy efficiency and environmental performance. The ITP is part of the U.S. Department of Energy’s Office of Energy Efficiency and Renewable Energy (EERE). “Save Energy Now” is a national initiative of the ITP to drive a 25% reduction in industrial energy intensity in 10 years. Companies nationwide can participate in no-cost energy assessments and utilize ITP resources to reduce energy use while increasing profits. These energy...

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Supplier Management

Apr 21, 2009 in Newsletter | 0 comments

The ISO 20000 standard for IT Service Management includes requirements in clause 7.3 for Supplier Management. The objective of these requirements is to manage suppliers to ensure the provision of seamless, quality services. Requirements:  An organization conforming to ISO 20000 is required to document their supplier management processes and name a contract manager responsible for each supplier. They are also required to document, and have all parties agree upon, service level agreements that describe the requirements, scope, level of service,...

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Audit Procedure

Apr 21, 2009 in Newsletter | 0 comments

The most searched topic at our web site is “audit procedure”. So, this article includes a sample internal audit procedure. Any comments? 1.0 PURPOSE The purpose of this procedure is to assess the conformity of our quality management system to specified requirements and its effectiveness in meeting quality objectives. 2.0 SCOPE This procedure covers scheduling, initiating, planning, conducting, recording, and reporting internal audits. It also addresses qualifying auditors, performing follow-up audits, and managing the overall audit...

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CMMI vs. ISO 9001

Apr 21, 2009 in Newsletter | 0 comments

The Software Engineering Institute published a March 2009 report, CMU/SEI-2009-SR-005, that compares CMMI-Development, v1.2, to the ISO 9001:2000 international quality standard. Since the more recent ISO 9001:2008 edition didn’t add any new requirements or clause numbering to ISO 9001:2000, the SEI comparison remains valid. The report is meant for anyone with knowledge of either the Capability Maturity Model Integration (CMMI ) Product Suite or the International Organization for Standardization (ISO) 9000 family of standards, that is...

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Data Losses

Apr 21, 2009 in Newsletter | 0 comments

Businesses risk losing over $1 trillion from loss or theft of data and other cybercrime, according to a recent study by security technology firm McAfee. They found that malware increased by 400 percent last year. The malware is being designed to steal your data, steal your identity, or steal your money. The scale, as well as the sophistication, was very alarming according to McAfee. The survey found 80% of the malware is aimed at making a financial gain, rather than the traditional viruses and worms which just have nuisance value. The increase...

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