March, 2010 Newsletter Articles

ISO/TR 20000-3:2009

Mar 15, 2010 in Newsletter | 0 comments

ISO/TR 20000-3:2009, Information Technology – Service Management – Part 3: Guidance on Scope Definition and Applicability of ISO 20000-1.  The new ISO/TR 20000-3 standard provides guidance on scope definition, applicability, and demonstration of conformance for service providers who are: aiming to meet the requirements of ISO 20000-1 planning service improvements and using ISO 20000 as a business goal It can also assist service providers who are considering using ISO 20000-1 for implementing a service management system (SMS) and...

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Website Design

Mar 15, 2010 in Newsletter | 0 comments

If you’d like to have a web site, improve the look of your current one, or increase its business results, contact Frogtown Media. We offer web design and search engine optimization. Larry Whittington 678-947-6188 (work) 770-880-1301 (mobile) 678-947-4275...

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Integrated Systems

Mar 15, 2010 in Newsletter | 0 comments

This article on integrated management systems was written by Rich Barish. Globalization, advancement of technologies, and heightened concerns for controlling environmental risks have motivated many organizations to implement quality, environmental, and occupational health and safety management systems. A significant number of U.S. industries are driving these implementation efforts along the supply chains, prompting customers to require management system certifications of their suppliers. Integrating quality, environmental, and occupational...

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Risk Management

Mar 15, 2010 in Newsletter | 0 comments

Last month, the newsletter included an article on ISO 31000:2009, Risk Management – Principles and Guidelines. The article also referenced a supporting standard, ISO 31010:2009, Risk Management – Risk Assessment Techniques. These two risk management standards provide organizations of all types with a well-stocked toolbox for tackling situations that could affect the achievement of their objectives. Risks affecting organizations may have consequences in terms of: societal, environmental, technological, safety, and security...

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AS91xx Transition

Mar 15, 2010 in Newsletter | 0 comments

Supplemental rules for the transition to AS9100, AS9110, and AS9120, including the implementation of AS9104/1 and use of the updated AS9101, were published by the IAQG-OPMT last month. These rules support the transition timeline described in our December 2009 newsletter. The rules apply to the following: 1. Sector Management Structure (SMS) 2. Accreditation Bodies (ABs) 3. Auditor Authentication Bodies (AABs) 4. Authenticated Aerospace Auditors (AAs and AEAs) 5. Training Provider Authentication Bodies (TPABs) 6. Training Providers (TPs) 7....

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