October, 2010 Newsletter Articles

Are Checklists Dead?

Oct 15, 2010 in Newsletter | 0 comments

Are you considering use of an audit checklist? Have you been told they are no longer recommended and may even cause audits to be ineffective? Before deciding checklists are really dead, continue reading this article to learn about a different type of checklist – one without canned questions limited to the requirements of a standard; instead, a checklist with an answer key of expected evidence. Have you discontinued use of audit checklists? After reading this article, you might want to reconsider that decision. Your checklist may have...

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Software Reuse

Oct 15, 2010 in Newsletter | 0 comments

How do you reuse assets from a system and software life cycle? The answers can be found in IEEE 1517, “IEEE Standard for Information Technology System and Software Life Cycle Processes – Reuse Processes.” A new revision for this standard, the first since 1999, is now available. IEEE 1517 provides a common framework for extending the system and software life cycle processes of IEEE 12207, “Standard for Information Technology – Software Life Cycle Processes.” IEEE 1517 formalizes the process of reusing...

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Supply Chain Webinar

Oct 15, 2010 in Newsletter | 0 comments

Industry Week and SAS are presenting a free webinar on October 14 to share the results of a new supply chain study. It addresses what companies are doing to improve the efficiency and effectiveness of their supply chains. The free webinar will uncover the differences in processes, technologies, and strategies that separate the best from underperformers. Participants will hopefully find out how they can boost their supply chain performance. How do the best companies connect across their supply chains — and gain analytical insights from...

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ISO 20000-5: 2010

Oct 15, 2010 in Newsletter | 0 comments

ISO/TR 20000-5:2010, Information Technology – Service Management – Part 5: Exemplar Implementation Plan for ISO 20000-1.  The new ISO/TR 20000-5 standard is a model implementation plan that provides guidance on how to implement a service management system that meets the requirements of ISO 20000-1. It also includes recommendations on a suitable order in which to plan and implement improvements. The standard suggests a generic three-phase approach be used to implement a service management system. The phased approach provides a...

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