November, 2010 Newsletter Articles

Similar Quality Terms

Nov 15, 2010 in Newsletter | 0 comments

Some terms associated with quality management systems have similar meanings and can be easily confused. For example, what is the difference between Rework andRepair? Rework is the action taken on a nonconforming product to make it conform to the product requirements. Repair is the action taken on a nonconforming product to make it acceptable for the intended use. Unlike rework, repair can affect or change parts of the nonconforming product, e.g., as part of maintenance. Other terms that might be...

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Social Responsibility

Nov 15, 2010 in Newsletter | 0 comments

ISO 26000:2010, Guidance on Social Responsibility, was launched on November 1, 2010. The ISO Secretary-General, Rob Steele, announced that the publication of ISO 26000 has been eagerly awaited by organizations worldwide, whether they are business enterprises, or public sector organizations. Mr. Steele stated, “Operating in a socially responsible manner is no longer an option. It is becoming a requirement of society worldwide. What makes ISO 26000 exceptional among the many already existing social responsibility initiatives is that it...

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Information Security

Nov 15, 2010 in Newsletter | 0 comments

You may have heard of the ISO 27001:2005 requirements standard for information security management systems. Are you aware of the other standards in the ISO 27000 family? ISO 27000 – Overview and Vocabulary ISO 27001 – Requirements ISO 27002 – Code of Practice ISO 27003 – Implementation Guidance ISO 27004 – Measurement ISO 27005 – Risk Management ISO 27006 – Certification Body Requirements And these new standards are under development: ISO 27007 – Auditing ISO 27013 – Integrated...

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Vested Outsourcing

Nov 15, 2010 in Newsletter | 0 comments

An Industry Week article by Kate Vitasek and Mike Ledyard states that successful outsourcing deals play by rules that are fundamentally different than conventional procurement approaches. Peter Drucker challenged companies to “Do what you do best and outsource the rest!”. Unfortunately, according to the authors, too many companies jumped into outsourcing using the same approaches and methods that they used for procuring commodities and materials to run their operations. The result is that far too many outsourcing deals are less...

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