Missing Ingredients?

Improvement initiatives may help your organization improve, but are they really giving you a competitive advantage? Probably not, according to Michael Bremer, co-author of “Escape the Improvement Trap: Five Ingredients Missing in Most Improvement Recipes”.

That’s because the competition is likely implementing the same improvement methods and the end result is most companies are merely average. His book identifies five characteristics that the most effective companies display, yet are missing or underused in most improvement programs:

1. Customer Value

You need not only a clearly articulated value proposition to grow your desired business, but also the correct value proposition. That well-conceived proposition should drive improvement initiatives.

2. People Engagement

The most effective organizations create environments that actively encourage everyone to do their best work, develop critical thinking skills, and collaboratively innovate.

3. Key Metrics

A few very meaningful metrics are more important than having a lot of metrics that provide overwhelming amounts of data that are not useful.

4. Process Thinking

Effective organizations manage and improve business performance along cross-functional process lines rather than by individual business functions.

5. Executive Mindset

Leaders must understand and manage the four ingredients listed above, as well as, how they are being used to make a difference in the marketplace.