October, 2011 Newsletter Articles

Employee Orientation

Oct 11, 2011 in Newsletter | 0 comments

Does your organization have a new employee orientation program? It should. Orientation has proven to be a critical element in retaining employees. The key reasons for orientation are to: 1. Shorten the time to get employees up to speed. 2. Lessen the anxiety when entering a new situation. 3. Reduce employee turnover with tools to succeed. 4. Convey job expectations and positive attitudes. An effective orientation program can make a significant difference in how quickly a new employee becomes productive. As part of new employee orientation, you...

Read More

Security Risk Standard

Oct 9, 2011 in Newsletter | 0 comments

The new ISO 27005:2011 standard gives managers and staff in IT departments a framework for implementing a risk management approach to assist them in managing their information security management system (ISMS) risks. Information security risks pose a considerable threat to businesses due to the possibility of financial loss or damage, loss of essential network services, or loss of reputation and customer confidence. Risk management is one of the key elements in preventing online fraud, identity theft, damage to Web sites, loss of personal...

Read More

Improved QMS Return

Oct 1, 2011 in Newsletter | 0 comments

To improve the return on your management system, Calin Moldovean at Intertek suggests these five steps. 1. Strengthen Leadership Management systems are no longer just “ISO” systems. They should be the tools most used by senior management, not just by quality and environmental experts. Therefore, give your senior management team feedback that speaks their language and addresses their needs. Provide the framework to ensure action plans are developed and monitored, and corrective action is initiated when targets and business...

Read More

Common QMS Myths

Oct 1, 2011 in Newsletter | 0 comments

A recent Quality Insider column of Quality Digest identified the 10 most common myths about implementing a quality management system. An edited version is shown below. The authors state that belief in these myths is the most common barrier to the use of management system standards and, in addition, the greatest cause of frustration and diminished benefits on the part of users. Understanding these myths can help organizations choose to adopt a management system and ultimately achieve the intended benefits embedded within all management system...

Read More

ISO 13053: Six Sigma

Oct 1, 2011 in Newsletter | 0 comments

Six Sigma, a data-driven method for improving business and quality performance, has been published as a two-part ISO standard: ISO 13053-1:2011 and ISO 13053-2:2011. Six Sigma was originally developed by Motorola in 1986 to improve manufacturing processes with the goal of 99.99966% (*) of products free of defects (i.e., 3.4 errors per million). In statistics, this figure (*) corresponds to plus or minus six standard deviations from a shifted target. Today, the methodology is applied in many sectors of activity by organizations large and small...

Read More