June, 2012 Newsletter Articles

Software User Manuals

Jun 2, 2012 in Newsletter | 0 comments

An article by Richard Hodkinson in the ISO Focus+ magazine states that before using a new software product, we need to understand how it can help us accomplish a given task. Its documentation may be the first tangible item we see, and therefore, influences our first impression of the software product. If the information is supplied in a convenient form, and is easy to find and understand, we can quickly become proficient at using the product. Hence, well-designed documentation not only assists the user and helps to reduce the cost of training...

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ISO 14001 Revision

Jun 2, 2012 in Newsletter | 0 comments

The ISO 14001 environmental standard has begun the process for its second revision. Since published in 1996, and revised in 2004, it has been adopted by more than 250,000 certified users in 155 countries. ISO/TC 207, the technical committee for ISO 14001, has asked its Working Group 5 that is responsible for the revision process to consider two significant pieces of work: 1. The High Level Structure for Management System Standards (MSS) The aim of this work is to standardize the structure and core requirements of MSS to facilitate the...

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Education Standard

Jun 2, 2012 in Newsletter | 0 comments

A revised version of the ASQ/ANSI Z1.11 standard is available for education organizations. The American National Standard specifies quality system requirements where an education organization needs to: establish confidence in its ability to design, develop, deliver instruction, evaluate students, support research, provide public service, and maintain its support services to fulfill education requirements, satisfy customers, and meet expectations of interested parties, and maintain conformity to applicable legal and regulatory...

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Emergency Standard

Jun 2, 2012 in Newsletter | 0 comments

To minimize the impact of disasters, terrorist attacks, and other major incidents, a new international standard is available for emergency management. ISO 22320:2011, Societal Security – Emergency Management – Requirements for Incident Response , is expected to save lives, mitigate harm and damage, and ensure continuity of basic services such health, rescue services, water and food supplies, and electricity and fuel delivery. Any response following an incident might include the participation of both public and private organizations...

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Reactive Maintenance

Jun 2, 2012 in Newsletter | 0 comments

The data below illustrates the level of reactive maintenance performed by IndustryWeek’s Best Plants winners and finalists over the past five years. How does your organization compare? The data is the percent (%) of reactive maintenance work, in response to unexpected machine or equipment breakdown: 2007 Median = 17.3 Average = 23.2 Minimum = 0.8 Maximum = 75.5 2008 Median = 6.5 Average = 18.1 Minimum = 0.8 Maximum = 70.0 2009 Median = 15.0 Average = 25.9 Minimum = 0.8 Maximum = 80.0 2010 Median = 33.0 Average = 27.8 Minimum =...

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