Education Standard

A revised version of the ASQ/ANSI Z1.11 standard is available for education organizations. The American National Standard specifies quality system requirements where an education organization needs to:

  • establish confidence in its ability to design, develop, deliver instruction, evaluate students, support research, provide public service, and maintain its support services to fulfill education requirements, satisfy customers, and meet expectations of interested parties, and
  • maintain conformity to applicable legal and regulatory requirements.

ASQ/ANSI Z1.11-2011: Quality management system standards-Requirements for education organizations is about people in education organizations who study, learn, teach, train, and administer to create value for their community.

The perception of value created is the degree to which requirements are fulfilled (Quality). The organization’s senior leaders are accountable for resources they allocate (Management). The organization’s academic and administrative processes interact with each other (System).

Z1.11-2011 replaces Z1.11-2002. It is available as a 44 page PDF file at this web page of the ASQ Store or this web page of the ANSI eStandards Store.