April, 2013 Newsletter Articles

ISO 14001 Survey

Apr 1, 2013 in Newsletter | Comments Off on ISO 14001 Survey

Users of the ISO 14001 environmental management system (EMS) standard are being encouraged to provide input through an online survey to the experts developing the next edition of the standard, which is expected to be published in 2015. The ISO 14001 Continual Improvement Survey can be accessed at this ISO website until it closes on April 30, 2013. The objective of this survey is to understand the needs of users and other interested parties in relation to EMS standards, in order to enrich the current revision of: ISO 14001:2004, Environmental...

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Audit Interviews – Part 2 of 2

Apr 1, 2013 in Newsletter | Comments Off on Audit Interviews – Part 2 of 2

This article is part 2 of an Audit Interviews article that began in my March 2013 newsletter. INTERVIEW TIPS As a courtesy, talk first to the manager of the area before talking to employees in the area. Seek the manager’s permission to interview the people. The manager will know their assignments and their availability. Also, don’t forget to include temporary and part-time people in your sample. Make sure you clearly understand the responses to avoid any errors in making your conclusions. Don’t get sidetracked on minor...

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ISO 27013 Standard

Apr 1, 2013 in Newsletter | Comments Off on ISO 27013 Standard

ISO 27013:2012 is a new international standard that gives organizations advice on how to make integrated use of the ISO 27001 (information security) and ISO 20000-1 (service management) system standards. ISO 27013:2012, Information technology – Security techniques – Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1, provides guidance to be used whether one standard is implemented before the other, or both standards are implemented simultaneously. ISO 27001 for information security and ISO 20000-1 for...

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Cost of Poor Quality

Apr 1, 2013 in Newsletter | Comments Off on Cost of Poor Quality

Companies typically waste up to 35 percent of their operating budgets doing things less efficiently than possible or by failing to capitalize on opportunities. The Automotive Industry Action Group (AIAG) has issued a Cost of Poor Quality Guide (CQI-22) that is free as an e-version document. The 44 page Guide can help you identify and quantify where inefficiencies exist, effectively communicate these deficiencies to upper management, and prioritize the actions needed for immediate operational improvement and reduction in variance. The Guide was...

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