ISO 9001:2015 Draft Copy

The Committee Draft (CD) for the next revision of ISO 9001 is now available online and available for public comment at this ASQ web page. Please forward this link to others that may be interested in giving their feedback.

The US Technical Advisory Group to ISO TC176, the group responsible for developing consensus positions on ISO 9001, is collecting public comments on the CD for ISO 9001:2015. These comments will be reviewed and consensus positions developed for submission.

After reviewing the CD, your comments are especially sought on the following issues:

  • Do you agree that the concept of “Exclusions” (e.g., see ISO 9001:2008, clause 1.2) is now redundant, and that requirements for this no longer need to be maintained in the next edition of ISO 9001?
  • Do you agree that the next edition of ISO 9001 should use the term “goods and services” instead of the term “product”?
  • Do you agree that the next edition of ISO 9001 should use the term “improvement” instead of the term “continual improvement”?

Exclusions

The current “exclusions” clause 1.2 in ISO 9001 was originally introduced following the decision to withdraw the ISO 9002 and ISO 9003 standards in 2000. A means had to be found to enable organizations with quality management systems that did not include all of the requirements of ISO 9001:2000 for technical reasons, but which had previously been able to meet the requirements of ISO 9002 or ISO 9003, to be able to claim conformity to the standard. The resulting solution was clause 1.2.

This Committee Draft has taken a different approach to the way in which its requirements are stated, when compared to the earlier editions of ISO 9001; consequently, there should no longer be any technical reasons for an organization’s QMS not to be able to meet all the requirements of the future standard. This makes the need for such an exclusions clause redundant. For the time being, this Committee Draft includes text to permit “exclusions” (see lines 387 to 391), but this can be modified depending on the ballot results.

Goods and Services

ISO 9001 has sought to be generic and applicable to all types of organization producing any type of product. However, feedback received on the current version of the standard has indicated that there is a perception that it continues to be biased towards manufacturing-type organizations with “hardware” products. The feedback has also indicated that the use of the single term “product” to cover services as well as physical products has been a hindrance to service organizations understanding and applying the standard.

In developing the Committee Draft, there has been an attempt to make it more truly generic, with a particular emphasis for organizations that provide services. Noting that the ISO/IEC Directives themselves use the term “goods and services”, it has been recommended this term be adopted in place of the term “product”. The Committee Draft has therefore been prepared using “goods and services”.

Improvement

The recent revision of the Quality Management Principles has led to a change of one of the principles from “continual improvement” to just “improvement”. ISO 9001 is being developed to make more explicit use of the quality management principles, so would need to move to just using the term “improvement” to be in alignment with them.

However, the text for management systems standards given in Annex SL of the ISO/IEC Directives, Procedures specific to ISO, uses the term “continual improvement”, as do other ISO management system standards. Moving to just using “improvement” would result in a deviation from the Annex SL text. The CD has been prepared using “continual improvement”, but with the “continual” being given in strike-though text format.

Comment Template

In order for your comments to be considered, they must be submitted using the provided Comment Template. Persons providing comments should reference the line of text on which they are commenting and offer solutions.

Please include the following information in your submission: name, company name, industry type, and size of business. Send your comments to standards@asq.org no later than July 21, 2013.