Papers on Auditing

The ISO 9001 Auditing Practices Group is an informal group of quality management system experts, auditors, and practitioners drawn from the ISO Technical Committee 176 and the International Accreditation Forum.

It has developed a number of brief guidance papers that contain explanations about the auditing of quality management systems. These papers reflect the process-based approach that is essential for auditing the requirements of ISO 9001.

The International Register of Certificated Auditors (IRCA) has selected some of these audit guidance papers for posting at their website:

Managing customer complaints
Guidance on effective management of customer complaints.

Using technical experts on an audit team
Guidance on how to use technical experts to help carry out an effective audit.

Auditing continual improvement
Explains how much improvement is ‘enough’.

Demonstrating traceability in measurement results
Guidance for the approach to demonstration of traceability of measurement results in ISO 9001.

Auditing competence and effectiveness
Guidance on the appropriate evidence to evaluate the competence of your client’s personnel.

Reviewing and closing nonconformities
Guidance on what you need to know when reviewing and closing nonconformities.

Digging deeper into procurement
Guidance on auditing supply chain and procurement processes.

A matter of scope
Guidance on understanding the difference in scope of ISO 9001, quality management systems, and certification.

Write better audit reports
Guidance on the contents of audit reports to convey the right information.

Internal audit effectiveness
Advice on how auditors can measure the effectiveness an internal audit.

Auditing statutory and regulatory requirements
Advice on how auditors can ensure that organizations are taking regulatory requirements into account.

Cultural aspects of auditing
When auditing, do you take into account an organization’s culture? This paper provides guidance on how to be sensitive to cultural aspects.

Adding value to audits
Are you adding value during audits? Are you are sure you are doing so without compromising the integrity of your audit? See these tips to make sure that your audits are both helpful and impartial.

Auditing Practices Group

To see the full list of audit guidance papers, go to this Auditing Practices Group web page.

Third Party Auditors

For guidance aimed at accreditation and certification auditors, go to this special Auditing Practices Group web page.