April, 2014 Newsletter Articles

ISO 45001 for OH&S

Apr 1, 2014 in Newsletter | Comments Off on ISO 45001 for OH&S

We announced in an October 2013 newsletter article that ISO is developing a standard for Occupational Health and Safety (OH&S) to replace the BSI standard OHSAS 18001:2007. The new ISO standard will be known as ISO 45001 and is expected to be published in 2016. The proposed schedule for the development and publication of ISO 45001 is: ISO/CD 45001 (Committee Draft) – May 2014 ISO/DIS 45001 (Draft International Standard) – February 2015 ISO/FDIS 45001 (Final Draft International Standard) – March 2016 ISO 45001 to be...

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Quality in the Public Sector

Apr 1, 2014 in Newsletter | Comments Off on Quality in the Public Sector

How can government increase efficiency, prevent errors, and improve customer service? Two new public sector standards using ISO 9001:2008 could be the answer. ISO 18091 provides guidance for local government and ISO/TS 17582 is available for electoral bodies. ISO 18091:2014, Quality management systems – Guidelines for the application of ISO 9001:2008 in local government The objective of ISO 18091 is to provide local governments with guidelines for achieving reliable results through the application of ISO 9001:2008 on an integral basis....

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Auditee Tactics

Apr 1, 2014 in Newsletter | Comments Off on Auditee Tactics

The reactions of interviewed people may range from full cooperation to rare cases of outright hostility. Negative responses may be due to negative management attitudes and the way the audit was announced. Attitudes are contagious. It could also be due to a lack of audit experience and the fear of the unknown. The word “audit” does have a negative connotation. If people believe audits make people look bad, trigger punitive actions, and cause extra work – guess what – they may try to delay your appointed audit rounds to...

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Auditee Responsibility

Apr 1, 2014 in Newsletter | Comments Off on Auditee Responsibility

Auditors are trained on their audit responsibilities, but do the managers of the areas to be audited understand their audit responsibilities? Audit Objectives The objectives of an audit are to determine conformity to the audit criteria, evaluate the capability to meet customer needs, ensure compliance with legal requirements, and determine the effectiveness of the management system. In addition, the audit may identify opportunities for improvement, reduce the risk of product and service failures, and increase the awareness of the...

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