February, 2015 Newsletter Articles

ISO/DIS 9001:2015, 6.1

Feb 1, 2015 in Newsletter | Comments Off on ISO/DIS 9001:2015, 6.1

Clause 6 of ISO/DIS 9001:2015 has three sub-clauses: 6. Planning for the Quality Management System 6.1 Actions to Address Risks and Opportunities 6.2 Quality Objectives and Planning to Achieve Them 6.3 Planning of Changes This article summarizes the ISO/DIS 9001:2015 requirements in Clause 6.1 and highlights the changes from ISO 9001:2008. Other articles in this newsletter describe clauses 6.2 and 6.3. 6.1 Actions to Address Risks and Opportunities 6.1.1 When planning for the quality management system, consider issues referenced in clause 4.1,...

Read More

ISO/DIS 9001:2015, 6.2

Feb 1, 2015 in Newsletter | Comments Off on ISO/DIS 9001:2015, 6.2

This article summarizes the ISO/DIS 9001:2015 requirements in Clause 6.2 and highlights the changes from ISO 9001:2008. 6.2 Quality Objectives and Planning to Achieve Them 6.2.1 Establish quality objectives at relevant functions, levels, and processes. The quality objectives must be: consistent with the quality policy; measurable; based on applicable requirements; relevant to conformity of products and services and enhancement of customer satisfaction; monitored; communicated; updated as appropriate. Retain documented information on the...

Read More

ISO/DIS 9001:2015, 6.3

Feb 1, 2015 in Newsletter | Comments Off on ISO/DIS 9001:2015, 6.3

This article summarizes the ISO/DIS 9001:2015 requirements in Clause 6.3 and highlights the changes from ISO 9001:2008. 6.3 Planning of Changes Where the organization determines the need for change to the quality management system (see 4.4) the change must be carried out in a planned and systematic manner. Consider the: purpose of the change and any of its potential consequences; integrity of the quality management system; availability of resources; allocation or reallocation of responsibilities and authorities. Changes: This clause...

Read More

Requirements Definition

Feb 1, 2015 in Newsletter | Comments Off on Requirements Definition

Annex SL of the ISO Directives, Part 1 describes the clause structure, core text, and common terminology for all new or changed ISO management system standards. Annex SL defines the term Requirement as the: “need or expectation that is stated, generally implied, or obligatory.” Note 1 of the definition says that “generally implied” means that it is custom or common practice for the organization and interested parties that the need or expectation under consideration is implied. Note 2 of the definition says that a...

Read More

Information Security

Feb 1, 2015 in Newsletter | Comments Off on Information Security

According to the Global State of Information Security® Survey 2015, the number of reported security incidents increased by 48% in 2014. Employees were the most cited culprits of these incidents. Surprisingly, information security budgets decreased slightly in 2014, and declines were also reported in fundamental security practices. The survey was a worldwide study by PricewaterhouseCoopers (PwC), Chief Information Officer (CIO) magazine, and Chief Security Officer (CSO) magazine. The results were based on the responses of more than 9,700 CEOs,...

Read More

Keep Data Safe

Feb 1, 2015 in Newsletter | Comments Off on Keep Data Safe

An organization’s data is often its most valuable asset. Keeping it stored safely and effectively is increasingly a commercial and legal imperative. However, the process of managing it can be complex, covering not only how it is stored, but how to access it securely and communicate it across a wide range of media and devices. Securely storing and protecting data requires a lot more than a simple back up. A new standard for data storage security ensures your valuable information stays in safe hands. ISO 27040:2015 Information technology...

Read More

Outsourcing Standard

Feb 1, 2015 in Newsletter | Comments Off on Outsourcing Standard

Outsourcing, the transfer of work to an external company, is nothing new. But recent years have seen a large increase in this practice and the trend is expected to continue. Behind this pattern are companies choosing to focus on their core business areas and reduce costs. Although the premise of outsourcing can be beneficial, the introduction of an external third party can also backfire and result in lower quality, more complicated interactions, slower turnaround times, and unhappy customers and employees. However, a new ISO standard has been...

Read More