Our New Course on ISO 9001:2015

The new edition of ISO 9001 is coming and will be a major revision of the current standard. Are you aware of the significant changes? Will your organization be ready to make the transition in a timely and successful manner?

Larry Whittington has completed his 2.0 day “ISO 9001:2015 Requirements and Transition Guidance” course using the DIS (Draft International Standard) version of ISO 9001:2015. The course will be available for on-site and public classes after it is updated with the upcoming FDIS (Final Draft International Standard).

Based on the current ISO 9001:2015 timeline, the new course should become available in July or August of this year. Students that take the course at the FDIS level will receive a white paper after ISO 9001:2015 is published to explain any differences from the FDIS version.

On-Site Classes

The 2.0 day on-site course will be $4000, plus instructor travel expenses, plus $25 per student for materials. A copy of the standard will not be needed for the exercises.

An all-inclusive price will be quoted. If interested in getting on Larry’s calendar for an on-site class, please send an email to him at (larry@whittingtonassociates.com).

Public Classes

Based on requests, Larry may teach the new course as a 2.0 day public class. The student fee would be $795 and include the course materials, as well as, lunch both days. A copy of the standard will not be needed for the exercises.

We’ve reserved the following dates for public classes:

  • Atlanta (August 18-19, 2015)
  • Orlando (September 15-16, 2015)
  • Atlanta (November 12-13, 2015)

NOTE: If you are interested in attending one of these public classes, please send an email to larry@whittingtonassociates.com.

Course Instructor

Larry Whittington has trained, consulted, and audited on all four of the ISO 9001 editions (1987, 1994, 2000, and 2008). He will help students understand the new and changed requirements, as well as, guide them on how to transition their organizations to the 2015 edition.

Larry is President of Whittington & Associates, a training, consulting, and auditing company in Canton, GA. He is a certified Exemplar Global and IRCA Lead Quality Auditor. His free monthly newsletter has been published for 15 years and is read by thousands of subscribers each month.

Larry has developed requirements, implementation, documentation, and auditing courses for quality, environmental, and safety management system standards. And, he has taught hundreds of classes to thousands of students.

Course Outline

Course Introduction
Reasons for Revision
ISO 9001:2015 Timeline
Annex SL
Key Changes
Clause Structure
Requirement Grouping
Quality Management Principles

Introduction to ISO 9001:2015
0.1 General
0.2 The ISO Standards for Quality Management
0.3 Process Approach
0.4 Plan-Do-Check-Act Cycle
0.5 Risk-based Thinking
0.6 Compatibility with Other Management System Standards

1. Scope
2. Normative References
3. Terms and Definitions

4. Context of the Organization
4.1 Understanding the Organization and its Context
Requirements and Changes

4.2 Understanding the Needs and Expectations of Interested Parties
Requirements and Changes

4.3 Determining the Scope of the Quality Management System
Requirements and Changes

4.4 Quality Management System and its Processes
Requirements and Changes

Class Workout – Clause 4

5. Leadership
5.1.1 Leadership and Commitment for the Quality Management System
Requirements and Changes

5.1.2 Customer Focus
Requirements and Changes

5.2 Quality Policy
Requirements and Changes

5.3 Organizational Roles, Responsibilities, and Authorities
Requirements and Changes

Class Workout – Clause 5

6. Planning for the Quality Management System
6.1 Actions to Address Risks and Opportunities
Requirements and Changes

6.2 Quality Objectives and Planning to Achieve Them
Requirements and Changes

6.3 Planning of Changes
Requirements and Changes

Class Workout – Clause 6

7. Support
7.1 Resources
7.1.1 General
Requirements and Changes

7.1.2 People
Requirements and Changes

7.1.3 Infrastructure
Requirements and Changes

7.1.4 Environment for the Operation of Processes
Requirements and Changes

7.1.5 Monitoring and Measuring Resources
Requirements and Changes

7.1.6 Organizational Knowledge
Requirements and Changes

7.2 Competence
Requirements and Changes

7.3 Awareness
Requirements and Changes

7.4 Communication
Requirements and Changes

7.5 Documented Information
7.5.1 General
Requirements and Changes

7.5.2 Creating and Updating
Requirements and Changes

7.5.3 Control of Documented Information
Requirements and Changes

Class Workout – Clause 7

8. Operation
8.1 Operational Planning and Control
Requirements and Changes

8.2 Determination of Requirements for Products and Services
8.2.1 Customer Communication
Requirements and Changes

8.2.2 Determination of Requirements related to Products and Services
Requirements and Changes

8.2.3 Review of Requirements related to Products and Services
Requirements and Changes

8.3 Design and Development of Products and Services
8.3.1 General
Requirements and Changes

8.3.2 Design and Development Planning
Requirements and Changes

8.3.3 Design and Development Inputs
Requirements and Changes

8.3.4 Design and Development Controls
Requirements and Changes

8.3.5 Design and Development Outputs
Requirements and Changes

8.3.6 Design and Development Changes
Requirements and Changes

8.4 Control of Externally Provided Products and Services
8.4.1 General
Requirements and Changes

8.4.2 Type and Extent of Control
Requirements and Changes

8.4.3 Information on External Providers
Requirements and Changes

8.5 Production and Service Provision
8.5.1 Control of Production and Service
Requirements and Changes

8.5.2 Identification and Traceability
Requirements and Changes

8.5.3 Property Belonging to Customers or External Providers
Requirements and Changes

8.5.4 Preservation
Requirements and Changes

8.5.5 Post-Delivery Activities
Requirements and Changes

8.5.6 Control of Changes
Requirements and Changes

8.6 Release of Products and Services
Requirements and Changes

8.7 Control of Nonconforming Process Outputs, Products, and Services
Requirements and Changes

Class Workout – Clause 8

9. Performance Evaluation
9.1.1 General
Requirements and Changes

9.1.2 Customer Satisfaction
Requirements and Changes

9.1.3 Analysis and Evaluation
Requirements and Changes

9.2 Internal Audit
Requirements and Changes

9.3 Management Review
Requirements and Changes

Class Workout – Clause 9

10. Improvement
10.1 General
Requirements and Changes

10.2 Nonconformity and Corrective Action
Requirements and Changes

10.3 Continual Improvement
Requirements and Changes

Class Workout – Clause 10

Annex A, B, and C

Auditing the New Standard
Transition Guidance
Course Summary
Questions and Answers
Student Evaluations
Course Certificates

Course Handouts

Copy of Presentation Slides
Clause Map – ISO 9001:2008 to ISO 9001:2015
Clause Map – ISO 9001:2015 to ISO 9001:2008
Required Documented Information
New Quality Management Principles
Risk Assessment Worksheets

If you have any questions about the course content, please send an email to larry@whittingtonassociates.com.