ISO 9004 Revision

ISO 9001:2015 was published in September 2015. However, its companion standard, ISO 9004:2009, was not revised and released.

ISO 9004:2009, Managing for the sustained success of an organization – A quality management approach, provides guidance for organizations to support the achievement of sustained success through a quality management approach.

A project to revise ISO 9004 has been approved and a working draft is being developed. It is expected to follow a three year development program, which would put its release in 2018.

The work group proposed a change of the ISO 9004 title and scope. They have also proposed an evaluation tool be included for evaluating the implementation of the ISO 9004 recommendations.