Jeanne Kline

Kline PictureJeanne has more than forty years of experience, including expertise in quality assurance, project/program management, requirements management, process management, and change management. Her experience includes a special emphasis in performing audits of IT programs to ISO 9001, ISO 20000, and AS9100 standards.

Jeanne is an Exemplar Global (formerly RABQSA) certified Principal Auditor. She also has the following additional certifications: ITIL Foundation, AS9100C Internal Auditor, ISO 9001 Lead Auditor, and ISO 20000 Internal Auditor.

Jeanne has been a Quality Manager, as well as, Chief Software Quality Engineer, Quality Assurance Manager, Process Analyst, Data Configuration Management Analyst, Requirements Analyst, Change Management Analyst, and Account Support Manager. In addition, she has worked more than 12 years in the Federal Government sector.

Her auditing expertise includes conducting internal audits against ISO 9001 and ISO 20000, and supporting external audits for multiple businesses and registrars. In addition, she has supported assessments against CMMI for Development, Version 1.3.

Businesses, including government contractors, have benefited greatly from her skills in creating highly successful quality, information security, and integrated management systems, as well as, internal auditing processes, job classification programs, quality and integrated system manuals, flow charts, and procedures.

Jeanne holds an Associate of Science degree in Business Administration. She has been Treasurer of her Homeowners Association and is now the Vice President.