ISO 9001:2015, 7.3

Previous newsletter articles have described the ISO 9001:2015 requirements and changes for Clause 8 – Operation, Clause 9 – Performance Evaluation, and Clause 10 – Improvement.

Our last two newsletters included articles on the requirements in Clause 7 Support for Resources (7.1) and Competence (7.2).

This article is on 7.3 Awareness. Another article in this newsletter is about 7.4 Communication.


Ensure persons doing work under the organization’s control are aware of:

a) the quality policy;
b) relevant quality objectives;
c) their contribution to effectiveness of QMS, including benefits of improved quality performance;
d) implications of not conforming with QMS requirements.


Elevates the old sub-clause 6.2.2.d to a separate clause.
Expands personnel to include persons under the organization’s control.
Awareness now includes the quality policy and objectives.
Adds awareness of the implications of not meeting requirements.

You can arrange for our 2.0 day “ISO 9001:2015 Requirements and Transition Guidance” course to be taught at your facility by contacting Larry Whittington at, or 770-862-1766770-862-1766.