Data Breaches

If your business experiences a data breach, what should you do?

The Federal Trade Commission’s new Data Breach Response: A Guide for Business and accompanying video can help you figure out what steps to take and who to contact.

Among the key steps are:

  • securing physical areas,
  • cleaning up your website, and
  • providing breach notification.

The guide also includes a model data breach notification letter.

For related advice on implementing a plan to protect customer information and prevent breaches, check out the FTC’s Protecting Personal Information: A Guide for Business and Start with Security: A Guide for Business.

The Data Breach Response guide and video are both in the public domain, so you can share them with employees and customers, and through your websites and newsletters.