May, 2019 Newsletter Articles

Baldrige Award Winners

May 1, 2019 in Newsletter | Comments Off on Baldrige Award Winners

Noting that this year’s winners “are held in highest esteem in your communities and, now, in our nation,” U.S. Secretary of Commerce Wilbur Ross presented five U.S. organizations on April 7, 2019, with the Malcolm Baldrige National Quality Award, the nation’s only presidential award for performance excellence and innovation. The five honorees are: Alamo Colleges District, San Antonio, Texas (education) Donor Alliance, Denver, Colorado (nonprofit) Integrated Project Management Company, Inc., Burr Ridge, Illinois (small...

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New FMEA Handbook

May 1, 2019 in Newsletter | Comments Off on New FMEA Handbook

To improve the FMEA development process and make it easier for automotive manufacturing suppliers to meet the needs of their customer during the Failure Mode and Effects Analysis process, AIAG and VDA have harmonized their previous “regional” FMEA manuals into a single, co-copyrighted handbook. This handbook uses best practices from each manual and a process-oriented approach to meet the  requirements of both industry groups. The 7-Step Approach The most noticeable change in the AIAG and VDA FMEA Handbook is the new 7-step development...

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ISO 20671 – Brand Evaluation

May 1, 2019 in Newsletter | Comments Off on ISO 20671 – Brand Evaluation

ISO 20671:2019, “Brand evaluation – Principles and fundamentals”, is a new standard that includes an integrated framework for brand evaluation, as well as, the necessary brand input elements, output dimensions, and sample indicators. The standard is 12 pages and can be ordered at this ISO web page for about $58. According to ISO 20671, brands are one of the most valuable, yet least understood assets. A brand identifies an entity’s goods, services, or the entity itself, as distinct from what is offered by another entity. A brand can be...

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ISO 9001 on Human Error

May 1, 2019 in Newsletter | Comments Off on ISO 9001 on Human Error

The ISO 9001:2015 quality standard requires organizations to carry out production and service provision under controlled conditions, which may include taking actions to prevent human error. What is a human error? It has been defined as when a person does something wrong; a mistake. Some examples of human error are: failing to perform or omitting a task performing the task incorrectly including an extra or non-required task performing tasks out of sequence failing to do the task within the time limit not responding adequately to a...

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