AS9120B Internal Auditor – Onsite Only

Description

This onsite 3.5 day Internal Auditor course explains the requirements of the AS9120B:2016 standard and conveys the principles and practices of effective auditing.

The 2.5 day Requirements module covers every ISO 9001:2015 and AS9120B requirement. Class workouts and team activities are provided at the end of each major clause to reinforce the application of the requirements. The answer keys for these exercises are included at the back of the student book.

The 1.0 day Auditing module covers the concepts, methods, and techniques in the ISO 19011:2011 Auditing Guidelines standard. Exercises on checklists, interviews, and writing nonconformities are included. The answer keys for these exercises are provided at the back of the student book.

Learning Objectives

Upon completion of this course, students should be able to:

  • Explain basic quality system concepts
  • Understand the process approach
  • Interpret AS9120B requirements
  • Understand the changes from AS9120A
  • Identify the required documentation
  • Understand internal auditor responsibilities
  • Apply ISO 19011:2011 auditing guidelines
  • Recognize audit principles and practices
  • Conduct all the phases of an internal audit
  • Prepare effective audit reports

Audience

This course is intended for anyone responsible for conducting, managing, or participating in internal quality management system audits. Students may be senior managers, quality managers, implementation teams, and new internal auditors.

Outline – Requirements

  • Reasons for Revision
  • Annex SL, Appendix 2
  • Clause Structure
  • Key Changes
  • Terminology Changes
  • Standard Comparisons
  • Requirement Changes
  • Clause Structure
  • Requirement Grouping
  • AS9120 Foreword
  • Industry Challenges
  • Standardized Requirements
  • Intended Application
  • Quality Management Principles
  • Process Approach
  • Plan-Do-Check-Act
  • Risk-Based Thinking
  • Context of the Organization (4.1 – 4.4)
  • Class Workout
  • Team Activity
  • Leadership (5.1 – 5.3)
  • Class Workout
  • Team Activity
  • Planning (6.1 – 6.3)
  • Class Workout
  • Team Activity
  • Support (7.1 – 7.5)
  • Class Workout
  • Team Activity
  • Operation (8.1 – 8.7)
  • Class Workout
  • Team Activity
  • Performance Evaluation (9.1 – 9.3)
  • Class Workout
  • Team Activity
  • Improvement (10.1 – 10.3)
  • Class Workout
  • Team Activity

Outline – Auditing

  • Audit Concepts
  • Roles and Responsibilities
  • Audit Initiation
  • Class Workout
  • Document Review
  • Audit Preparation
  • Exercise: Checklists
  • Audit Execution
  • Class Workout
  • Exercise: Interviews
  • Nonconformity Writing
  • Exercise: Three Scenarios
  • Class Workout
  • Audit Reporting
  • Audit Completion
  • Corrective Actions
  • Audit Follow-up
  • Audit Principles
  • Audit Benefits

Handouts

  • Copy of Presentation Slides
  • AS9120 Clause Map – 2009 to 2016
  • AS9120 Clause Map – 2016 to 2009
  • Annex SL, Appendix 2
  • Clause Quick Reference
  • Required Documented Information
  • Revised Quality Management Principles
  • Risk Assessment Worksheets
  • Audit Quick Reference
  • Internal Audit Procedure for Exercise
  • Corrective Action Forms for Exercise
  • Process Worksheet – Risk Version

Duration

3.5 days (2.5 days on Requirements and 1.0 day on Auditing)

Class Hours

Day 1: 8:30 AM – 4:30 PM
Day 2: 8:30 AM – 4:30 PM
Day 3: 8:30 AM – 4:30 PM
Day 4: 8:30 AM – 12:00 PM

Fee

The all-inclusive price for the onsite course is $7000, plus $100 per student, plus instructor travel expenses. The class size should be at least 4 students and no more than 25 students.

Contact

If you have any questions about this course, please call us at 770-862-1766 or send an e-mail to [email protected].

Whittington & Associates

We are committed to providing expert training, effective consulting, and valuable auditing. If you have any questions about our services, please contact us at 770-862-1766, or [email protected].