ISO 9001:2015 Internal Auditor (2.5 days) – Onsite Only

This onsite 2.5 day Internal Auditor course explains the requirements of the ISO 9001:2015 quality management system standard and conveys the principles and practices of effective auditing.

The 1.5 day Requirements module covers every ISO 9001:2015 requirement. Class workouts and team activities are provided at the end of each major clause to reinforce the application of the requirements. The answer keys for these exercises are included at the back of the student book.

The 1.0 day Auditing module covers the concepts, methods, and techniques in the ISO 19011:2011 Auditing Guidelines standard. Exercises on checklists, interviews, and writing nonconformities are included to prepare students to conduct efficient and effective internal audits. The answer keys for these exercises are included at the back of the student book.

Learning Objectives

Upon completion of this course, students should be able to:

  • Explain basic quality system concepts
  • Understand the process approach
  • Describe the ISO family of standards
  • Interpret ISO 9001:2015 requirements
  • Understand the changes from ISO 9001:2008
  • Identify the required documentation
  • Understand internal auditor responsibilities
  • Apply ISO 19011:2011 auditing guidelines
  • Recognize audit principles and practices
  • Conduct all the phases of an internal audit
  • Prepare effective audit reports

Audience

This course is intended for anyone responsible for conducting, managing, or participating in internal quality management system audits. Students may be senior managers, quality managers, implementation teams, and new internal auditors.

Outline – Requirements

  • Clause Structure
  • Requirement Grouping
  • Quality Management Principles
  • Process Approach
  • Plan-Do-Check-Act
  • Risk-Based Thinking
  • Context of the Organization (4.1 – 4.4)
  • Class Workout
  • Team Activity
  • Leadership (5.1 – 5.3)
  • Class Workout
  • Team Activity
  • Planning (6.1 – 6.3)
  • Class Workout
  • Team Activity
  • Support (7.1 – 7.5)
  • Class Workout
  • Team Activity
  • Operation (8.1 – 8.7)
  • Class Workout
  • Team Activity
  • Performance Evaluation (9.1 – 9.3)
  • Class Workout
  • Team Activity
  • Improvement (10.1 – 10.3)
  • Class Workout
  • Team Activity

Outline – Auditing

  • Audit Concepts
  • Roles and Responsibilities
  • Audit Initiation
  • Class Workout
  • Document Review
  • Audit Preparation
  • Exercise: Checklists
  • Audit Execution
  • Class Workout
  • Exercise: Interviews
  • Nonconformity Writing
  • Exercise: Three Scenarios
  • Class Workout
  • Audit Reporting
  • Audit Completion
  • Corrective Actions
  • Audit Follow-up
  • Audit Principles
  • Audit Benefits

Handouts

  • ISO 9001 Clause Map – 2008 to 2015
  • ISO 9001 Clause Map – 2015 to 2008
  • Annex SL, Appendix 2
  • ISO 9001:2015 Clause Quick Reference
  • ISO 9001 Documented Information
  • Quality Management Principles – Changes
  • Risk Assessment Worksheets
  • Changes from ISO 9001:2008
  • Audit Quick Reference
  • Internal Audit Procedure for Exercise
  • Corrective Action Forms for Exercise
  • Process Worksheet – Risk Version

Duration

2.5 days (1.5 days on Requirements and 1.0 day on Auditing)

Class Hours

Day 1: 8:30 AM – 4:30 PM
Day 2: 8:30 AM – 4:30 PM
Day 3: 8:30 AM – 12:00 PM

Fee

The all-inclusive price for the 2.5 day onsite course is $5000, plus $100 per student, plus instructor travel expenses. The class size should be at least 4 students and no more than 25 students.

Contact

If you have any questions about this course, please call us at 770-862-1766 or send an e-mail to Larry@WhittingtonAssociates.com.

 

 

Whittington & Associates

We are committed to providing expert training, effective consulting, and valuable auditing. If you have any questions about our services, please contact us at 770-862-1766, or Larry@WhittingtonAssociates.com.