Quality Standards

ISO 9000:2015,
Edition 4
Quality Management Systems – Fundamentals and Vocabulary
ISO 9001:2015,
Edition 5
Quality Management Systems – Requirements
ISO 9004:2009,
Edition 3
Managing for the Sustained Success of an Organization – A Quality Management Approach
ISO/NP 9004:201x,
Edition 4
Managing for the Sustained Success of an Organization – A Quality Management Approach
ISO 10001:2007, Edition 1Quality Management – Customer Satisfaction — Guidelines for Codes of Conduct for Organizations
ISO 10002:2014, Edition 2Quality Management – Customer Satisfaction – Guidelines for Complaints Handling in Organizations
ISO 10003:2007, Edition 1Quality Management – Customer Satisfaction – Guidelines for Dispute Resolution External to Organizations
ISO 10004:2012, Edition 1Quality Management – Customer Satisfaction – Guidelines for Monitoring and Measuring
ISO 10005:2005, Edition 2Quality Management – Guidelines for Quality Plans
ISO/NP 10005:201x, Edition 3Quality Management – Guidelines for Quality Plans
ISO 10006:2003, Edition 2Quality Management Systems — Guidelines for Quality Management in Projects
ISO/NP 10006:201x, Edition 3Quality Management Systems — Guidelines for Quality Management in Projects
ISO 10007:2003, Edition 2Quality Management Systems — Guidelines for Configuration Management
ISO/NP 10007:201x, Edition 3Quality Management Systems — Guidelines for Configuration Management
ISO 10008:2013, Edition 1Quality Management – Customer Satisfaction – Guidelines for Business-to-Consumer Electronic Commerce Transactions
ISO/TR 10013:2001, Edition 1Guidelines for Quality Management System Documentation
ISO 10014:2006, Edition 1Guidelines for Realizing Financial and Economic Benefits
ISO 10015:1999, Edition 1Quality Management – Guidelines for Training
ISO/NP 10015:201x, Edition 2Quality Management – Guidelines for Competence Management and Training
ISO/TR 10017:2003, Edition 2Guidance on Statistical Techniques for ISO 9001: 2000
ISO 10018:2012, Edition 1Quality Management – Guidelines on People Involvement and Competence
ISO/NP 10018:201x, Edition 2Quality Management – Guidelines on People Involvement and Engagement
ISO 10019:2005, Edition 1Guidelines for the Selection of Quality Management Consultants and Use of their Services
ISO 15378:2015, Edition 3Primary Packaging Materials for Medicinal Products — Particular Requirements for the Application of ISO 9001:2008, with Reference to Good Manufacturing Practice (GMP)
ISO/NP 15378:201x, Edition 4Primary Packaging Materials for Medicinal Products — Particular Requirements for the Application of ISO 9001:2008, with Reference to Good Manufacturing Practice (GMP)
ISO 15489-1:2016, Edition 2Information and Documentation – Records Management – Part 1: Concepts and Principles
ISO/TR 15489-2:2001, Edition 1Information and Documentation – Records Management – Part 2: Guidelines
ISO/NP TR 15489-2:201x, Edition 2Information and Documentation – Records Management – Part 2: Guidelines
ISO 16106:2006, Edition 1Packaging – Transport Packages for Dangerous Goods – Dangerous Goods Packagings, Intermediate Bulk Containers (IBCs) and Large Packagings – Guidelines for the Application of ISO 9001
ISO/AWI 16106:201x, Edition 2Packaging – Transport Packages for Dangerous Goods – Dangerous Goods Packagings, Intermediate Bulk Containers (IBCs) and Large Packagings – Guidelines for the Application of ISO 9001
ISO/TS 17582:2014, Edition 1Quality Management Systems – Particular Requirements for the Application of ISO 9001:2008 for Electoral Organizations at All Levels of Government
ISO 18091:2014, Edition 1Quality Management Systems – Guidelines for the Application of ISO 9001:2008 in Local Government
ISO 19011:2011, Edition 2Guidelines for Auditing Management Systems
ISO 22006:2009, Edition 1Guidelines on the Application of ISO 9001:2008 for Crop Production
ISO/TR 26122:2008, Edition 1Information and Documentation – Work Process Analysis for Records
ISO 90003:2014, Edition 2Software Engineering – Guidelines for the Application of ISO 9001:2008 to Computer Software
ISO/TR 90005:2008, Edition 1Systems Engineering – Guidelines for the Application of ISO 9001 to System Life Cycle Processes
ISO/TR 90006:2013, Edition 1Information Technology — Guidelines for the Application of ISO 9001:2008 to IT Service Management and its Integration with ISO 20000-1:2011
IWA 12:2013, Edition 1Guidelines on the Application of ISO 9001:2008 in Policing Organizations

NP = New Project;
AWI = Approved Work Item;
WD = Working Document;
CD = Committee Draft;
DIS = Draft International Standard;
FDIS = Final Draft International Standard;
TR = Technical Report;
TS = Technical Specification;
IWA = International Workshop Agreement.