Quality Standards

ISO 9000:2015Quality Management Systems – Fundamentals and Vocabulary
ISO 9001:2015Quality Management Systems – Requirements
ISO 9004:2018Managing for the Sustained Success of an Organization – A Quality Management Approach
ISO 10001:2018Quality Management – Customer Satisfaction — Guidelines for Codes of Conduct for Organizations
ISO 10002:2018Quality Management – Customer Satisfaction – Guidelines for Complaints Handling in Organizations
ISO 10003:2018Quality Management – Customer Satisfaction – Guidelines for Dispute Resolution External to Organizations
ISO 10004:2018Quality Management – Customer Satisfaction – Guidelines for Monitoring and Measuring
ISO 10005:2018Quality Management – Guidelines for Quality Plans
ISO 10006:2017Quality Management Systems — Guidelines for Quality Management in Projects
ISO 10007:2017Quality Management Systems — Guidelines for Configuration Management
ISO 10008:2013Quality Management – Customer Satisfaction – Guidelines for Business-to-Consumer Electronic Commerce Transactions
ISO/TR 10013:2001Guidelines for Quality Management System Documentation
ISO/WD 10013:20xxGuidelines for Quality Management System Documentation
ISO 10014:2006Guidelines for Realizing Financial and Economic Benefits
ISO/NP 10014: 20xxGuidelines for Realizing Financial and Economic Benefits
ISO 10015:1999Quality Management – Guidelines for Training
ISO/CD 10015:20xx Quality Management – Guidelines for Competence Management and Training
ISO/TR 10017:2003Guidance on Statistical Techniques for ISO 9001: 2000
ISO 10018:2012Quality Management – Guidelines on People Involvement and Competence
ISO/AWI 10018:20xxQuality Management – Guidelines on People Engagement
ISO 10019:2005Guidelines for the Selection of Quality Management Consultants and Use of their Services
ISO 15378:2017Primary Packaging Materials for Medicinal Products — Particular Requirements for the Application of ISO 9001:2015, with Reference to Good Manufacturing Practice (GMP)
ISO 15489-1:2016Information and Documentation – Records Management – Part 1: Concepts and Principles
ISO 16106:2006Packaging – Transport Packages for Dangerous Goods – Dangerous Goods Packagings, Intermediate Bulk Containers (IBCs) and Large Packagings – Guidelines for the Application of ISO 9001
ISO/DIS 16106:20xxPackaging – Transport Packages for Dangerous Goods – Dangerous Goods Packagings, Intermediate Bulk Containers (IBCs) and Large Packagings – Guidelines for the Application of ISO 9001
ISO/TS 17582:2014Quality Management Systems – Particular Requirements for the Application of ISO 9001:2008 for Electoral Organizations at All Levels of Government
ISO 18091:2014Quality Management Systems – Guidelines for the Application of ISO 9001:2008 in Local Government
ISO/DIS 18091:20xxQuality Management Systems – Guidelines for the Application of ISO 9001 in Local Government
ISO 19011:208Guidelines for Auditing Management Systems
ISO 22006:2009Guidelines on the Application of ISO 9001:2008 for Crop Production
ISO/TR 26122:2008Information and Documentation – Work Process Analysis for Records
ISO 90003:2018Software Engineering – Guidelines for the Application of ISO 9001:2015 to Computer Software
IWA 12:2013Guidelines on the Application of ISO 9001:2008 in Policing Organizations

NP = New Project;
AWI = Approved Work Item;
WD = Working Document;
CD = Committee Draft;
DIS = Draft International Standard;
FDIS = Final Draft International Standard;
TR = Technical Report;
TS = Technical Specification;
IWA = International Workshop Agreement.

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