Description
Our 2.0 day AS9120B Requirements course explains the underlying requirements based on ISO 9001:2015 and the additional requirements unique to AS9120B.
Course Outline – Day 1 (8:30 AM to 4:30 PM)
Course Introduction
Course Objectives
Reasons for Revision
Annex L, Appendix 2 (was Annex SL)
Key Changes
Terminology Changes
Standard Comparisons
Requirement Changes
Clause Structure
Requirement Grouping
AS9120 Foreword
Industry Challenges
Standardized Requirements
Intended Application
AS9120 Introduction
0.1 General
0.2 Quality Management Principles
0.3 Process Approach
0.3.1 General
0.3.2 Plan-Do-Check-Act Cycle
0.3.3 Risk-Based Thinking
0.4 Relationship with Other Management System Standards
1. Scope
2. Normative References
3. Terms and Definitions
4. Context of the Organization
4.1 Understanding the Organization and its Context
4.2 Understanding the Needs and Expectations of Interested Parties
4.3 Determining the Scope of the Quality Management System
4.4 Quality Management System and its Processes
Class Workout – Clause 4
Team Activity – Clause 4
5. Leadership
5.1 Leadership and Commitment
5.1.1 General
5.1.2 Customer Focus
5.2 Quality Policy
5.2.1 Developing the Quality Policy
5.2.2 Communicating the Quality Policy
5.3 Organizational Roles, Responsibilities, and Authorities
Class Workout – Clause 5
Team Activity – Clause 5
6. Planning
6.1 Actions to Address Risks and Opportunities
6.2 Quality Objectives and Planning to Achieve Them
6.3 Planning of Changes
Class Workout – Clause 6
Team Activity – Clause 6
7. Support
7.1 Resources
7.1.1 General
7.1.2 People
7.1.3 Infrastructure
7.1.4 Environment for the Operation of Processes
7.1.5 Monitoring and Measuring Resources
7.1.6 Organizational Knowledge
7.2 Competence
7.3 Awareness
7.4 Communication
7.5 Documented Information
7.5.1 General
7.5.2 Creating and Updating
7.5.3 Control of Documented Information
Class Workout – Clause 7
Team Activity – Clause 7
8. Operation
8.1 Operational Planning and Control
8.1.1 (Not used in AS9120B)
8.1.2 Configuration Management
8.1.3 (Not Used in AS9120B)
8.1.4 Prevention of Counterfeit Parts
8.1.5 Prevention of Suspected Unapproved Parts
8.2 Requirements for Products and Services
8.2.1 Customer Communication
8.2.2 Determining the Requirements for Products and Services
8.2.3 Review of Requirements for Products and Services
8.2.4 Changes to Requirements for Products and Services
Course Outline – Day 2 (8:30 AM to 4:30 PM)
8. Operation
8.3 Design and Development of Products and Services
8.3.1 General
8.3.2 Design and Development Planning
8.3.3 Design and Development Inputs
8.3.4 Design and Development Controls
8.3.5 Design and Development Outputs
8.3.6 Design and Development Changes
8.4 Control of Externally Provided Processes, Products, and Services
8.4.1 General
8.4.2 Type and Extent of Control
8.4.3 Information on External Providers
8.5 Production and Service Provision
8.5.1 Control of Production and Service Provision
8.5.1.1 Control of Equipment, Tools, and Software Programs
8.5.2 Identification and Traceability
8.5.3 Property Belonging to Customers or External Providers
8.5.4 Preservation
8.5.5 Post-Delivery Activities
8.5.6 Control of Changes
8.6 Release of Products and Services
8.7 Control of Nonconforming Outputs
9. Performance Evaluation
9.1 Monitoring, Measurement, Analysis, and Evaluation
9.1.1 General
9.1.2 Customer Satisfaction
9.1.3 Analysis and Evaluation
9.2 Internal Audit
9.3 Management Review
9.3.1 General
9.3.2 Management Review Inputs
9.3.3 Management Review Outputs
Class Workout – Clause 9
Team Activity – Clause 9
10. Improvement
10.1 General
10.2 Nonconformity and Corrective Action
10.3 Continual Improvement
Class Workout – Clause 10
Team Activity – Cause 10
Annex A, B, C, D, and E
Course Summary
Questions and Answers
Course Evaluations
Student Certificates
Course Handouts
Copy of Presentation Slides
Annex L – Appendix 2
AS9120 Clause Map – 2009 to 2016
AS9120 Clause Map – 2016 to 2009
Clause Quick Reference
Required Documented Information
Revised Quality Management Principles
Risk Assessment Worksheets
Duration
2.0 days
Class Hours
8:30 AM to 4:30 PM (Days 1 and 2)
On-site Course
An on-site class is $4000, plus instructor travel expenses, plus $75 per student for materials. An all-inclusive price will be quoted.
A copy of the AS9120B standard will not be needed for the course exercises. Students are welcome to bring a personal copy of the AS9120B standard. The class size should be at least 4 students and no more than 25 students.
NOTE: If you are interested in getting on our calendar for an on-site class, please send an email to Larry@WhittingtonAssociates.com.
